Product Training Associate (Technical)

Lyric

$80K — $90K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong foundation in mathematical modeling, optimization, and data science
  • Comfortable translating technical concepts into understandable terms
  • Excellent storytelling and teaching skills
  • Experience creating educational content (preferred)
  • Ability to present complex ideas to non-expert audiences

Responsibilities

  • Develop self-paced learning content for supply chain engineering
  • Build technical training materials for various supply chain topics
  • Contribute to structured product curricula and training modules
  • Support customer workshops both in-person and virtually
  • Facilitate technical modeling sessions with senior team support
  • Simplify complex concepts for customer understanding

Benefits

  • Opportunity for equity in Lyric
  • Hybrid work option (2-3 days/week in office)
  • Potential for domestic and international travel to customer workshops
  • Collaborative team centered on education and technical support
Full Job Description
About the role

Lyric is a platform for building AI-powered supply chain products. The Product Training team is on a mission to enable 1 million people to do supply chain engineering, and we need builders and educators to help us get there.

This is an entry-level role for recent graduates with strong technical foundations and a passion for making hard things understandable.

What You'll Do
  • Develop self-paced learning content that teaches math-first thinking and supply chain engineering workflows, including video courses, written modules, exercises, and toy datasets
  • Build technical training materials covering mathematical modeling, optimization, data science, supply chain planning, and data visualization
  • Contribute to repeatable training modules, playbooks, and structured product curricula
  • Shadow and support in-person and virtual customer workshops
  • Help facilitate technical modeling sessions alongside senior team members
  • Take complex concepts like optimization, forecasting, and AI agents and make them intuitive and actionable for customers


What We're Looking For
  • Strong technical foundation in mathematical modeling, optimization, data science, industrial engineering, operations research, statistics, or computer science
  • Comfort reasoning about algorithms and translating technical concepts into clear explanations
  • Strong storytelling and teaching instincts: you can make hard things understandable
  • Bonus: experience creating educational content, writing technical docs, or presenting to non-expert audiences


Location & Travel

Chicago-based or open to relocation, hybrid (2-3 days/week in the Loop). Domestic and international travel to support customer workshops is expected to reach 25-50% over time.

Compensation

The annual base compensation range for this position is $80,000 and $90,000. Base cash will be determined based on years of experience with a 20% variable compensation that is earned based on individual & business performance. You will also have the opportunity to receive equity in Lyric.

Even if you don't meet 100% of the qualifications, we recommend applying to the role!

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