Job Title: Product Support Manager ProResources
Baltimore, MD, USA, 21224
| Philadelphia, PA, USA, 19137
Employment Status: Full-time
Posting Start Date: 8/6/26
Job PurposeA Herc Product Support Manager will drive revenue within their designated territory by developing business relationships and providing customer solutions for our industrial and commercial focused customers tool rental needs. They are subject matter experts and consultants for internal and external customers in the application of our tool fleet of pneumatic, electric, hydraulic, specialty welding, hoisting, lighting, and ventilation product lines. They shall also provide consultant expertise, building solutions for integrated onsite and mobile tool rooms as part of the ProResources division of the company.
What you will do...- Demonstrate active participation in Herc Rentals Safety Culture, always prioritizing the safety of team members and customers alike
- Increase ProResources brand revenue contribution within assigned geographic area
- Create and implement strategic sales plan to increase revenue
- Work with internal region staff to drive results on targeted sales strategies
- Analyze market data and opportunities to ensure proper strategy alignment and identify new opportunities for growth
- Assist with the preparation and negotiations of contract bidding and renewals
- Create and deliver customer educational presentations
- Assist Division and Region with product specific fleet management
- Create tool room solutions, coordinate mobilization, and perform on-site meetings.
- Coordinate marketing efforts to increase internal and external brand awareness
- Support all team members
- Learn and follow all company procedures and protocols
Requirements- Bachelor's degree preferred
- 5 years of outside sales experience within the industrial tools and/or rental industry
Skills- Proficient in Microsoft Word and Excel
- Strong verbal and written communication
- Excellent interpersonal and customer service skills
- Reliable and detail-oriented
- Follows up with customers promptly
- Adapts quickly to new environments
- Skilled at multitasking and project coordination
- Responsive to changing business needs
Req #: 70479
Pay Range: $75,000 - $90,000 base compensation + bonus + vehicle
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthyMedical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future401(k) plan with company match
Employee Stock Purchase Program
Life & Work HarmonyPaid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your FamilyCompany Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
