TeleTech

Product Support Analyst

TeleTech • $69K — $158K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with DoD Acquisition Commands
  • Strong understanding of Acquisition Logistics and budgetary planning
  • Familiarity with US Navy shipping, handling, and transportation requirements
  • Proven ability to lead projects independently and collaborate within a team
  • Active Secret clearance
  • High school diploma or GED required
  • DAWIA Level I or II Logistics Certification and HAZMAT Certification are preferred

Responsibilities

  • Support defense acquisition and sustainment commands with logistics planning
  • Develop innovative solutions to complex logistical problems
  • Mentor and supervise team members as needed
  • Execute life cycle logistics planning and documentation
  • Work independently with minimal direction
  • Collaborate with larger teams to achieve project goals
  • Apply extensive technical expertise in logistics

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
  • Eligibility for benefits for part-time employees working at least 20 hours a week
Full Job Description
Product Support Analyst The Opportunity: Support defense acquisition and sustainment commands with life cycle logistics planning and execution. Apply advanced advising and extensive technical expertise and full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction and mentor and supervise team members, as needed. You Have: • Experience with DoD Acquisition Commands • Knowledge of Acquisition Logistics, budgetary planning and forecasting and developing Logistics planning documentation, including Life Cycle Sustainment plans • Knowledge of Shipping, Handling, Storage, and Transportation requirements for the US Navy Systems • Ability to lead projects independently and work in a larger team • Secret clearance • HS diploma or GED Nice If You Have: • DAWIA Level I or II Logistics Certification • HAZMAT Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role. • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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