The Product Owner role is essential in helping TDIndustries achieve its strategic goals. This position supports the Product Management & Portfolio Director by managing the lifecycle of TD’s technology products, ensuring they align with the company’s vision and provide meaningful value to end users. The Product Owner collaborates across business units and centers of excellence to define product roadmaps, prioritize features, and drive superior user experiences that enhance daily operations and long-term success.

This Product Owner role will support the custom application development and AI enablement teams in overseeing the lifecycle of TDIndustries technology products. This role is pivotal in ensuring TD’s products align with the company's strategic vision, supporting our partners in their day-to-day activities and delivering significant value to our product consumers. The Product Owner role will work collaboratively across TD’s lines of business and centers of excellence, on their technology product portfolio & roadmaps, prioritizing releases, features, and focused on the delivery of superior user experiences.  

This role requires thinking like a senior business leader, owning responsibility for the successful execution and all aspects of the product, driving accountability within all lines of business and centers of excellence, ensuring the product direction creates the right business value and commercial models in line with our strategic direction. Additionally, this role will be a key contributor to the TD Executive Steering Committee where required. 

Strategic Leadership 

• Define & Align Product Vision: Own the development and communication of a clear product vision and strategy for technology products, ensuring alignment with company objectives and market opportunities. Assist in defining and refining the vision for product offerings and ensure that all team members understand and are aligned with this vision. 
• Drive Roadmap Development: Develop and maintain detailed product roadmaps that outline short-term and long-term initiatives. Ensure the roadmap reflects both innovative new features and essential maintenance and improvements, balancing customer needs and business priorities. 
• Business Alignment & Prioritization: Work closely with executive leadership, technology services, lines of businesses and centers of excellence to ensure technology product investments deliver measurable business value, balancing innovation, cost efficiency, and risk mitigation. 
• Market Analysis: Conduct regular market and competitive analysis to identify trends, opportunities, and threats. Adjust strategies as necessary to maintain a competitive edge, providing insights that help shape product direction and prioritization. 

Product Lifecycle Management 

• End-to-End Product Management: Manage the entire lifecycle of technology products from concept through launch, optimization, and eventual retirement. Ensure seamless transitions through each phase and maintain a focus on delivering high-quality products that are continuously driving business and user value. 
• Define & Manage Feature Backlog: Maintain a well-organized, prioritized backlog of features and improvements based on business impact, technical feasibility, and user feedback, ensuring the highest-value items are delivered first. 
• Agile Development: Work closely with development/engineering, UX/UI designers, and Product Delivery team members to ensure high-quality product releases that meet business requirements, usability expectations, and performance standards. 
• Sprint Planning & Execution: Lead Agile ceremonies such as sprint planning, backlog refinement, and retrospectives, ensuring cross-functional collaboration and continuous improvement. 
• Ensure Quality: Establish robust testing, validation, and compliance processes to guarantee high reliability, security, and adherence to industry regulations. 

Voice of the Customer 

• Customer Advocacy: Champion customer needs and feedback in product development decisions. Ensure that the customer's perspective is considered at every stage of the product development process. 
• Feedback Loops: Establish robust feedback loops with customers using surveys, interviews, and analytics. Collect and analyze customer feedback to gain actionable insights that drive product improvements. 
• Maximum Value Delivery: Ensure product offerings deliver significant value to our partners and customers, driving high levels of satisfaction and supports improvements within the day-to-day. Continuously measure and evaluate the impact of product features on user satisfaction and business outcomes. 

Performance Analysis 

• KPI Monitoring: Define and monitor key performance indicators (KPIs) for product performance, including usage metrics, customer satisfaction scores, and financial results. Regularly review and report on these metrics to ensure products are meeting their goals. 
• Continuous Improvement: Identify areas for improvement in existing products and execute plans to enhance performance and user experience. Implement a continuous improvement process that leverages feedback and data to drive ongoing enhancements. 
• Strategic Development: Develop strategies for future product enhancements and innovations informed by data analysis, market trends, and customer feedback. Ensure that product development is aligned with the company's long-term strategic goals. 

• 5+ years of experience as a Product Owner in custom application development environment.
• Proven experience with Artificial Intelligence and integrating AI into SaaS products.
• Proven ability to develop and execute roadmaps aligned with business objectives.  
• Excellent leadership, communication, and interpersonal skills with the ability to influence and build consensus across different levels of the organization.
• Strong analytical and problem-solving abilities, with a focus on proactive problem prevention.
• Experience managing projects and budgets.