SUMMARY As a Product Owner supporting Q2’s product team, you will translate customer needs into actionable product features and orchestration platform. You will act as a bridge between Product Management, engineering, and business stakeholders, ensuring that business requirements are clearly communicated and effectively implemented. This role requires strong technical understanding, operational discipline, and customer-centric thinking. You will manage the product backlog, define user stories with clear acceptance criteria, and drive timely delivery of enhancements that protect financial institutions while delivering a seamless customer experience. In addition, you will proactively analyze trends, recommend improvements to various models, and help shape the strategic roadmap of the business. This is a highly collaborative and client-facing role that demands attention to detail, technical aptitude, and the ability to work across multiple teams and functions.

RESPONSIBILITIES • Develop a deep understanding of financial institution requirements. • Maintain and groom the product backlog; write clear user stories with acceptance criteria. • Collaborate with engineering, data science, and fraud operations to refine, test, and deploy features. • Assess trends and recommend real-time adjustments to models and risk thresholds. • Facilitate Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives. • Remove obstacles and address dependencies that impede team progress. • Ensure alignment between product strategy and sprint execution. • Work with UX designers to create intuitive interfaces for product features. • Support QA efforts by defining test cases and acceptance criteria. • Act as the voice of the customer within the development team. • Engage with clients to optimize fraud prevention strategies. • Document product features, user stories, and requirements in Jira and Confluence. • Monitor and report sprint progress and assist in user acceptance testing with customers. EXPERIENCE AND KNOWLEDGE • Bachelor’s degree in Computer Science or related field. • 5–8 years as a Product Owner or Business Analyst in financial services or SaaS. • Experience with Agile/Scrum methodology and backlog management. • Experience engaging with clients to optimize product strategies. • Strong project management, analytical, and problem-solving skills. • Proficiency with Jira, Confluence, and Microsoft Office suite. • Scrum Master or Product Owner certification preferred but not required. • Excellent facilitation, communication, and cross-functional collaboration abilities. • Working knowledge of accessibility guidelines (WCAG) applied across product, design, and engineering to support inclusive user experiences.

This position requires fluent written and oral communication in English.

Health & Wellness

• Hybrid Work Opportunities

• Flexible Time Off

• Career Development & Mentoring Programs

• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents

• Community Volunteering & Company Philanthropy Programs

• Employee Peer Recognition Programs 64You Earned it 95

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