Job Summary

The Product Owner will lead product vision, roadmap, backlog management, and Agile delivery for member-facing healthcare digital solutions, with a focus on Member Application and Member Portal initiatives. The role will collaborate with business stakeholders, subject matter experts, architects, and delivery teams to define requirements, prioritize features, and deliver solutions that enhance member experience while aligning with healthcare business priorities and compliance requirements. The position requires 8+ years of experience and strong expertise in healthcare insurance and digital member experiences.

Key Responsibilities
• Own and manage the product roadmap, vision, and backlog for Member Application initiatives.
• Collaborate with business stakeholders, SMEs, architects, and delivery teams to define and deliver product solutions.
• Gather and translate business requirements into user stories and acceptance criteria.
• Prioritize features based on business value, member experience, and strategic objectives.
• Drive Agile ceremonies including sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Coordinate with onshore Sydney stakeholders and offshore development teams.
• Ensure product releases align with healthcare business priorities and compliance requirements.
• Monitor product KPIs, adoption metrics, and member experience outcomes.
• Manage offshore-onshore delivery models and collaborate with cross-functional teams.

Required Qualifications
• 8+ years of Product Owner or Product Management experience in Agile/Scrum environments.
• Hands-on experience supporting Health projects and member-facing applications.
• Strong experience managing product backlogs, user stories, and release planning.
• Strong understanding of Member Enrollment, Eligibility, Benefits, Claims, and digital member journeys.
• Experience working with Sydney/Australian business stakeholders.
• Expertise with Jira, Confluence, Azure DevOps, or similar Agile tools.
• Strong stakeholder management and communication skills.
• Bachelor's degree in Business, Healthcare, Technology, or a related field.
• Proven track record of successfully delivering healthcare products in Agile environments.

Preferred Qualifications
• Healthcare Insurance domain expertise.
• Experience with Member Portal modernization and digital transformation initiatives.
• Knowledge of APIs, integrations, and cloud-based healthcare platforms.
• Exposure to Healthcare CRM and Customer Experience solutions.
• Experience supporting Sydney Member Application programs.
• Strong understanding of member engagement, self-service portals, and healthcare digital platforms.
• Experience managing offshore-onshore delivery models and cross-functional teams.
• CSPO, SAFe Product Owner/Product Manager, or equivalent certification.

Notes:

Mandatory Areas

Must Have Skills

Product Owner (PO) - | Sydney Member Application Experience Role: Product Owner Domain: Healthcare Insurance Application: Member Portal / Member Application Experience: 8+ Years Job Summary Seeking an experienced Product Owner with hands-on experience in the Health account, specifically supporting Sydney Member Application/Member Portal initiatives. The candidate will be responsible for defining product vision, managing the product backlog, collaborating with business stakeholders, and driving Agile delivery of member-facing healthcare digital solutions. Key Responsibilities Own and manage the product roadmap, vision, and backlog for Member Application initiatives. Collaborate with business stakeholders, SMEs, architects, and delivery teams. Gather and translate business requirements into user stories and acceptance criteria. Prioritize features based on business value, member experience, and strategic objectives.

Domain Experience (If any ) - Ex- Exp.

Must have Certifications - None

Location -Remote

Onsite Requirement - Remote

Number of days onsite - Remote