Req ID: 391932
We are currently seeking a
Product Owner / Business Analyst - Payments (FTE / Hybrid / In person Interview Pref) to join our team in
Charlotte,
North Carolina (US-NC),
United States (US).
Job Duties and Responsibilities:- Engage directly with client stakeholders to understand business needs, clarify requirements, and provide functional guidance
- Conduct requirements elicitation sessions, workshops, and walkthroughs with business users and operations teams
- Translate client requirements into well-defined user stories, functional specifications, and acceptance criteria
- Maintain, prioritize, and refine the product backlog, ensuring readiness for upcoming sprints
- Participate in Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives
- Act as the primary point of contact for functional queries from development, testing, and client teams
- Review solution designs and ensure alignment with payments, cash management, and corporate banking workflows
- Collaborate with technology teams to validate upstream and downstream system integrations
- Support UAT activities, including test scenario definition, defect triage, and coordination with client users
- Analyze payment flows across SEPA, CHAPS, CHIPS, FEDWIRE, ACH, and SWIFT, ensuring accuracy and compliance
- Work closely with risk and compliance teams to ensure alignment with Fraud, AML, KYC, and Sanctions requirements
- Provide regular status updates to clients and internal stakeholders on scope, progress, and risks
- Identify gaps, dependencies, and risks early and work with teams to drive resolution
- Continuously build and maintain strong product and domain knowledge to advise clients on best practices
- Support post-implementation activities, including production issue analysis and root cause support
Basic Qualifications:- 8+ years of experience as a Product Owner and/or Business Analyst in Corporate Banking or Transaction Banking
- 5+ years of experience in requirements elicitation and analysis, including client workshops and stakeholder interviews
- 6+ years of hands-on experience working in Payments domain, supporting EMEA and North America payment schemes
- 5+ years of experience with Payments processing and messaging, including:
- SEPA, CHAPS, CHIPS, FEDWIRE, ACH
- SWIFT (MT/MX) and ISO 20022
- 4+ years of experience working in Agile delivery environments (Scrum/Kanban), including backlog management and sprint ceremonies
- 3+ years of experience collaborating with technology teams on system integrations, including upstream and downstream interfaces
- 2+ years of experience in a client-facing role, managing business stakeholders and cross-functional teams
- Strong experience using Agile tools such as JIRA, Confluence, or equivalent
Travel: This position requires
2 days in-office at the client Charlotte, NC office.
Degree: Bachelors in computer science or equivalent work experience
Nice to Have :- Experience working on Payments Transformation or Modernization programs
- Exposure to ISO 20022 migration or coexistence initiatives
- Prior experience supporting tier-1 or global banks in Corporate or Transaction Banking
- Knowledge of SWIFT connectivity models (Alliance Access, Alliance Lite2, SCORE, MA-CUG)
- Experience with API-based integrations, microservices, or event-driven architectures
- Familiarity with real-time and instant payment schemes
- Exposure to regulatory or compliance-driven initiatives within banking
- Experience supporting cloud-based banking platforms or SaaS solutions
- Certifications such as CSPO, SAFe PO/PM, CBAP, or PMI-PBA
- Prior experience working in onsite-offshore delivery models
- Strong documentation skills using tools such as Confluence or similar knowledge platforms
#LI-NorthAmericaNTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $87,720.00 - $131,580.00. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD\&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
