THE ROLE
RESPONSIBILITIES
- Immerse yourself in the client experience. Spend time with banks and credit unions, understand their workflows and needs, and synthesize what you learn into clear product direction.
- Translate client and market needs into crisp requirements and partner closely with engineering to ship elegant, impactful products.
- Drive roadmap definition and prioritization alongside product leadership, balancing client needs, business goals, and engineering capacity.
- Contribute to product and market strategy, including competitive analysis and opportunity sizing.
- Operate truly cross-functionally, working equally with engineering and with business development teams across pre- and post-sales.
- Become the go-to expert on ModernFi's product, services, and operational capabilities for clients and colleagues alike.
ABOUT YOU
- A strong analytical toolkit: you are fluent with data and comfortable building your own analyses to answer hard questions.
- The ability and appetite to become technically conversant: you can learn to engage engineers on APIs, integrations, and system design, even if you can't today.
- Exceptional structured thinking and communication: both written and verbal, with the ability to distill complexity for technical and non-technical audiences alike.
- Deep curiosity about clients: you want to understand how they work, what they need, and why.
- Comfortable operating in a fast-paced, dynamic environment with shifting priorities.
- High level of empathy, integrity, and calmness under pressure.
- Prior product experience is not required. We value judgment, drive, and the ability to learn quickly over titles.
- Interest in financial systems and the opportunity to work on meaningful problems with real-world impact.
BENEFITS
- Top-of-market comp, equity from day one
- Health, dental, and vision. 100% employee covered
- 401(k) with a broad fund selection
- Unlimited PTO
- Fully paid parental leave
- $100 monthly wellness stipend
- Dinner in the office
- Relocation to New York
- Uncapped equipment
- Quarterly team outings
THE PROCESS
If you'd like to learn more, please email us at [redacted]. Our process is focused on cultural and personality fit. We are excited to get to know you, learn about what motivates you, and ensure that we can accelerate your personal and professional growth.