Product Marketing Operations Manager

Anthropic$255K — $320K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in product marketing, technical program management, or related fields
  • Demonstrated success in launch operations, ensuring timely and effective releases
  • Experience designing and implementing scalable processes for product launches
  • Proficiency in managing priorities in fast-paced, changing environments
  • Strong communication skills for both technical and non-technical audiences
  • Ability to drive alignment with senior stakeholders without direct authority
  • Experience creating effective launch materials and documentation

Responsibilities

  • Organize the overall product launch process by collaborating with cross-functional teams
  • Manage the product launch calendar, prioritizing key releases and coordinating with marketing teams
  • Develop the plan of record for each launch, identifying deliverables, timelines, and potential risks
  • Oversee the review process for launch materials, ensuring compliance with legal and policy requirements
  • Drive alignment and decision-making among senior stakeholders concerning launch strategies
  • Execute all launch-day operations, ensuring readiness and seamless delivery of products
  • Create internal resources and support materials for field teams, facilitating effective enablement
  • Continuously enhance launch processes and practices to improve future performance

Benefits

  • Flexible hybrid working policy, allowing for home and office work
  • Commitment to inclusivity and diversity within the team
  • Opportunities for professional development and skill enhancement
  • Impactful work contributing to leading-edge AI technologies
  • Access to legal and immigration support for international candidates
Full Job Description
About the role

Alongside our model releases, Anthropic ships a steady stream of launches across the rest of the portfolio - products like Claude, Claude Code, and the developer platform; solutions for enterprises and startups; and the safeguards work that keeps Claude safe and trustworthy. Each launch brings product, engineering, policy, legal, communications, sales, and every part of marketing together around a single moment.

You'll be the central organizer of the product launch process for the product marketing team. You'll build and run the operating system behind it: the launch calendar, the plan of record for every deliverable, the path materials take through review, and execution on launch day. You'll treat the launch process itself as a product and drive adoption through influence.

In a portfolio this broad, not everything can get the same attention, so you'll focus your time on the team's top priorities, putting the most energy behind the launches that matter most and keeping the rest running on the systems you've built.

This is a hands-on, high-ownership role on a lean product marketing team. When launch volume peaks, you'll contribute directly as a product marketer across all products and surfaces. If you've run launches where many moving parts had to converge at the same time, and you'd rather design the system than run it by hand, we'd like to meet you.
Key responsibilities
  • Serve as one of the core organizers of the product launch process end to end: collaborating with peers across product, operations, and GTM
  • Own the product launch calendar and sequencing across a broad portfolio of releases - products, solutions, and programs - prioritizing your time against the team's top priorities and coordinating timing with partner teams across marketing, product, and communications
  • Own the plan of record for each launch, like deliverables, owners, dependencies, and deadlines, and surface risks early enough to act on them
  • Own the path launch materials take through review, partnering with legal, policy, product, and communications so reviews happen in the right sequence against dates people can plan to
  • Drive decisions and alignment across senior cross-functional stakeholders without direct authority
  • Own launch-day execution: sequencing, timing, access, and the operational readiness of everything that goes live together
  • Own the internal resources our field teams reach for first, along with the operational side of enablement, including scheduling, speakers, and materials logistics
  • Develop and improve launch processes, playbooks, and operational frameworks that scale beyond any one launch
  • Own launch retrospectives, recurring product communications, and - when volume requires it - launch materials themselves
You may be a good fit if you
  • Have owned launch or release operations end to end, and been accountable for launches landing on time and in good shape
  • Have built or substantially improved a launch or release process
  • Treat process as a product - you care whether people adopt what you build, and you measure it
  • Background in product marketing, product operations, technical program management, and launch production all fit
  • Work well when priorities and timelines shift, and can keep a complex plan coherent as details change
  • Are effective at driving decisions across senior stakeholders without direct authority
  • Have a technical background with the ability to understand and communicate complex AI concepts to both technical and non-technical audiences
  • Write clearly, and can produce launch-ready material
  • Are energized by ambiguity and moving fast in a rapidly evolving market

Role-specific policy: For this role, we expect staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.

Deadline to apply: None. Applications will be reviewed on a rolling basis.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$255,000-$320,000 USD

Logistics

Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from [redacted].com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit anthropic.com/careers directly for confirmed position openings.

About Anthropic

Anthropic is an artificial intelligence research lab that focuses on developing AI systems that are safe, reliable, and trustworthy. The company was founded in 2019 by Dr. Yoshua Bengio, a leading AI researcher and winner of the Turing Award. Anthropic's research is focused on developing AI systems that can learn from small amounts of data, reason about complex systems, and interact with humans in a natural way. The company is based in New York City and has a team of experienced AI researchers and engineers.
Learn more about Anthropic
Size
50 employees
Industry
Founded
2019

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