About the role

There are close to a billion knowledge workers in the world, and only a small fraction of them have discovered what it feels like to work alongside AI that actually raises their game. Getting the rest of the way there isn't a single campaign or launch - it's an integrated marketing and growth motion: the right story, reaching the right persona, backed by activation and campaign work that turns a first try into habitual use. That's what this role owns.

We're looking for a Product Marketing Lead to own the GTM Strategy and integrated growth motion that makes Claude for Knowledge Work - chat, Cowork, Claude for Office, Tag and more - the default AI collaborator for knowledge workers.

You'll define the Marketing & growth strategy by segment for our core knowledge-work products, and coordinate the work streams that acquire and activate both users and accounts and drive their success. This role provides direction, coordination, and fuel across Demand Generation, Growth, Brand, Events, Campaigns, Field Marketing, and Success.

This is a GTM-oriented product marketer: deep in messaging and product truth, expressed through narrative content, campaigns, activation programs, and community. You'll build and run programs personally from day one, backed by many internal teams.

If you've owned an awareness-to-success marketing motions end to end for a product line, know how to turn product truth into content and campaigns that land with various segments and personas, and want to build the motion that gets millions of knowledge workers to change how they work, this role is for you.
Responsibilities

• Define the Marketing and growth strategy, segment by segment. Build a marketing plan per priority segment or function, prioritizing where to lead first and what to deliberately not do yet.
• Set the content direction for Claude for Knowledge Work. Shape flagship narrative content based on the plan and campaign needs, building on the messaging and launch foundations owned by Core PMM.
• Turn activation into a flywheel inside enterprise accounts. Identify and activate champions, coordinate workshops and webinars, and run lifecycle programs for various personas inside top accounts, inspiring knowledge workers to raise their ambitions and deliver more impact with Claude.
• Own the flagship acquisition and activation campaigns. Define and run the "Hand off your tasks to Claude" integrated programs, choosing channels and activations that fit the audience.
• Inform the digital, social, and field motions. Shape the Knowledge Work digital, social, and influencer motion - ops, finance, legal, marketing, and productivity creators - and our social presence in this space.
• Coordinate without owning. Provide direction, coordination, and fuel across Demand Generation, Growth, Brand, Events, Campaigns, Field Marketing, and Success, so the growth motion moves as one program without duplicating any team's mandate.
• Build and ship the work yourself. Operate as an individual contributor in year one - write the plans, build the campaigns, and ship the content directly, with room to grow a team as the motion matures.
• Report on what the motion is actually driving. Track and share progress against awareness and preference, growth (WAUs and enterprise account depth), revenue contribution, and campaign efficiency.

You may be a good fit if you have

• Have experience creating marketing programs for functional personas, whether users or buyers (e.g., Operations, Finance, Legal, Sales)
• Excel at cross-functional collaboration, with a track record of driving work through influence across Demand Generation, Growth, Brand, Events, Campaigns, Field Marketing, and Success, without direct authority over any of them
• Possess strong storytelling and content instincts, with a track record of flagship narrative content such as executive series or customer story programs
• Demonstrate grit and leadership, with a track record of driving results in ambitious, high-scale, high-velocity environments
• Are comfortable operating autonomously as an IC in year one, building and shipping plans, campaigns, and content directly rather than through a team

Strong candidates may also have

• 10+ years of growth and product marketing and/or demand gen experience for portfolio or product-line scope
• Experience marketing a productivity, collaboration, or AI-powered enterprise product to knowledge workers, as distinct from developers
• A background running community, influencer, or creator programs for a B2B audience
• Experience building unaided awareness and preference for a specific product name or term within a category where the parent brand already has strong general awareness - building a name, not a category, from scratch
• Experience reading and responding to competitive dynamics in a fast-moving market

Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco office at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation.

Deadline to apply: None. Applications will be reviewed on a rolling basis.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$400,000-$400,000 USD

Logistics

Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.