Amazon

Product Manager, Workforce Staffing

Amazon • $104K — $147K *
Nashville, TN 37211In-Person
Staffing
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years of product management experience
  • Experience with technical products or online services
  • Track record of leading cross-functional teams
  • Ability to manage multiple priorities in ambiguous environments
  • Experience in operational processes and technologies

Responsibilities

  • Conduct customer research to uncover candidate and recruiter needs
  • Own business-facing documents defining candidate and recruiter experiences
  • Manage product features throughout the entire lifecycle
  • Drive alignment across various departments and teams
  • Define and analyze success metrics to measure impact
  • Support multi-country product launches with localization and compliance requirements

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off and parental leave
  • Mental health support and EAP services
  • Flexible Spending Accounts
  • Adoption and surrogacy reimbursement options
Full Job Description


Key job responsibilities

Customer Understanding & Discovery - Conduct direct customer research (interviews, surveys, site visits, Voice of Customer monitoring, data analysis) to uncover unarticulated candidate and recruiter needs. Distinguish stated wants from actual needs, generalize across personas, and translate insights into business problem statements. Serve as the voice of candidates and the business throughout the development lifecycle.

Business Artifact Ownership & Requirements - Own business-facing artifacts (VOC documents, BRDs, PR/FAQs) that define the desired candidate and recruiter experience. Capture pain points, workflow logic, compliance/legal requirements, and acceptance criteria. Translate privacy and regulatory obligations (GDPR, CCPA, LGPD, country-specific labor laws) into clear requirements by partnering with legal, Employee Relations, and data privacy teams.

Product Strategy & Execution - Own features end-to-end across the product lifecycle-from discovery through launch and post-launch monitoring. Translate strategy into roadmap priorities, determine MVPs, and make sound tradeoff decisions. Use prototypes, research, and data to validate directions quickly; develop tenets to navigate one-way vs. two-way door decisions.

Cross-Functional Leadership - Drive alignment and consensus across engineering, design, operations, legal, compliance, marketing, and third-party vendors. Influence without authority, clear blockers, and lead business reviews with senior leadership.

Data-Informed Decision Making - Define success metrics (output vs. outcome), analyze usage data and feedback, and measure impact while guarding against vocal-minority bias.

Global Product Delivery - Support multi-country launches by conducting market-specific discovery, identifying localization and compliance requirements, and balancing global standardization with local needs across 10+ countries.

About the team

Workforce Staffing (WFS) powers Amazon's growth by connecting quality talent to valuable opportunities through innovative technology that delivers world-class candidate experiences. Every package delivered on time, every customer served, every shift staffed-the work that powers Amazon starts with WFS. WFS delivers the right talent, at the right time, in the right location, at optimal cost, with a seamless candidate experience.

The WFS Product and Analytics team is at the center of this mission. We own the product strategy and execution for Amazon's Hire by Amazon (HBA) platform and Salesforce applicant tracking systems-a portfolio of distinct customer journeys that process millions of candidate applications annually across 10+ countries. Our work directly impacts candidate conversion, time-to-hire, cost-per-hire, and recruiter efficiency at enterprise scale.

We are in the midst of a transformational shift-moving WFS from reactive hiring to predictive talent delivery through Unified Hiring Intelligence, Global Scalability, Quality of Hire, and Hiring Automation & Simplification. This is a rare opportunity to shape the future of high-volume hiring at Amazon.

BASIC QUALIFICATIONS

- 3+ years of product management experience

- Experience managing technical products or online services

- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services

PREFERRED QUALIFICATIONS

- Experience in balancing conflicting priorities dealing with ambiguity

- Experience developing operational processes and technologies

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 104,700.00 - 147,000.00 USD annually

USA, WA, Seattle - 116,300.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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