Product Manager (User Product)

MDCalc

$100K — $130K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of product management experience, especially with consumer or professional products
  • Preferred experience in startup environments, particularly in product development from scratch
  • Ability to thrive in ambiguity and take full accountability for project outcomes
  • Demonstrated track record of owning projects from discovery through measurement
  • Comfortable analyzing engagement metrics like retention curves and activation funnels
  • Strong written communication skills for documentation and stakeholder updates
  • Experience collaborating with Engineering, Design, and Data teams

Responsibilities

  • Own a portfolio of projects to enhance user activation, retention, and personalization
  • Drive projects from problem definition through to delivery and post-launch measurement
  • Identify user engagement gaps through qualitative research and behavioral analysis
  • Create and refine onboarding experiences for new users to quickly grasp MDCalc's value
  • Define success metrics and collaborate with Data for evaluating activation flows
  • Manage projects aimed at increasing user return visits and relevant tool exposure
  • Partner with Engineering and Data on building personalization features

Benefits

  • Ability to make a significant impact in the medical field with a widely used resource
  • Comprehensive medical, dental, and vision coverage with dependent options
  • Company-sponsored short-term insurance
  • Fully-paid 8-week parental leave after 6 months of employment
  • Company-sponsored 401(k) after 3 months of employment
  • Unlimited vacation policy to promote work-life balance
  • Tri-annual company retreats for team bonding and planning
  • Monthly stipend for remote work expenses
  • Hybrid work arrangement with a vibrant office in Greenwich Village, NYC
  • A fun and motivated team culture aligned with a greater mission
Full Job Description
The Role

This is a project-focused product role embedded in our user product team. You will own discrete initiatives end to end, from discovery through launch and iteration, with a clear focus on improving how clinicians find, use, and return to MDCalc.

You will work closely with Engineering, Design, and Data to translate user insights and business goals into shipped products. This role is ideal for a PM who is energized by understanding user behavior, running structured experiments, and building features that create real clinical utility.

The responsibilities of this individual include the following, but are not limited to:
  • Own a portfolio of projects aimed at improving activation, retention, and personalization across the MDCalc platform
  • Drive each project from problem definition through scoping, delivery, and post-launch measurement
  • Identify engagement gaps using qualitative research, behavioral data, and competitive benchmarking
  • Build and iterate on onboarding experiences that help new users quickly understand MDCalc's value and establish return habits
  • Define success metrics and work with Data to instrument and evaluate activation flows
  • Own projects that increase return visit frequency and surface relevant tools to the right users at the right moments
  • Partner with Engineering and Data on personalization capabilities - favorites, recents, specialty-based recommendations, and similar patterns
  • Write clear product requirements, user stories, and acceptance criteria that Engineering and Design can build to
  • Lead cross-functional execution across active projects, managing scope, timelines, and dependencies
  • Use data to identify issues post-launch, measure outcomes, and drive continuous improvement


Your Background
  • 3+ years of product management experience, with at least one role focused on consumer or professional end-user products
  • Startup experience strongly preferred, particularly in 01 environments where you helped build products, processes, or systems from the ground up
  • Builder mentality with comfort operating in ambiguity, moving quickly, and taking full accountability for outcomes rather than simply shipping requirements
  • Demonstrated ability to own projects end to end - from discovery and definition through launch and measurement
  • Comfort with engagement metrics: retention curves, activation funnels, session depth, return visit rate, and similar
  • Strong written communication skills across requirements, specs, and stakeholder updates
  • Experience working cross-functionally with Engineering, Design, and Data teams
  • Healthcare, clinical, or professional tool experience a plus but not required
  • Familiarity with experimentation and A/B testing frameworks


Nice to Have
  • Experience with tools such as Linear, Notion, Snowflake, Fullstory, or Metabase
  • Exposure to personalization systems or recommendation logic


What MDCalc offers:
  • Ability to make a true difference in medicine: MDCalc is the most broadly used medical reference used by 65% of physicians worldwide.
  • Medical, Dental, & Vision coverage, with option to extend to your dependents
  • Company-sponsored short-term insurance
  • Fully-paid 8 week parental leave, after 6 months of employment
  • Company-sponsored 401k, after 3 months of employment
  • Unlimited vacation for salaried roles - we trust you to take the time you need
  • Tri-annual company offsites to connect, reflect, and plan together
  • Work from home monthly stipend
  • Hybrid work environment with a great team office in Greenwich Village, NYC
  • A culture of fun and motivated team members who believe in a greater mission here at MDCalc

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