Salesforce

Product Manager/Sr. Product Manager – Developer Experience & Platform, Mulesoft

Salesforce$148K — $260K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of solution architecture, technical consulting, or principal-level solution engineering experience in enterprise software or SaaS.
  • 3+ years designing, implementing, or validating architectures relevant to Marketing Cloud.
  • Expert-level knowledge of Marketing Cloud products and D360 implementation.
  • Ability to produce clear technical documentation and architectural diagrams for technical and executive audiences.
  • In-depth knowledge of data architecture, integration patterns, and security best practices in multi-cloud setups.
  • Exceptional communication skills for both technical and high-level discussions.
  • Experience managing high-stakes technical engagements and aligning complex stakeholder groups.
  • Willingness to travel 20-30% for customer engagements.

Responsibilities

  • Lead deep-dive technical discovery sessions with customer teams to assess current and future state of Marketing Cloud.
  • Translate customer architecture into formal reference materials like blueprints and integration maps.
  • Manage complex data integrations within the Salesforce D360 environment.
  • Act as the final gatekeeper for success stories, validating technical metrics and best practices.
  • Maintain expert-level understanding of Marketing Cloud capabilities and their tech ecosystem integrations.
  • Create repeatable technical frameworks and guides for internal teams based on successful architectures.
  • Present technical architectures and best practices to internal and external audiences.

Benefits

  • Flexible work environment with remote options.
  • Opportunities for professional development and continuous learning.
  • Access to cutting-edge technology resources in the field.
  • Collaborative, inclusive company culture fostering teamwork and innovation.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

We are looking for collaborative, technical, and user-centric Product Managers and Senior Product Managers to join the MuleSoft Developer Experience & Platform team. In this role, you will help build the tools, APIs, runtimes, and interfaces that developers and platform engineers use every day to design, secure, and scale enterprise-grade integrations.

This is a hands-on product role. You won't just write PRDs and hand them off. You will prototype, build proofs of concept, lead deep-dive demonstrations across the entire platform portfolio, and dig into exploratory initiatives yourself. If you're energized by both shaping long-term strategy and getting into the weeds with the technology, this role is for you.

Key Responsibilities

  • Product Ownership: Own the roadmap and end-to-end lifecycle for key capabilities across MuleSoft’s developer tools, API management portfolio, or core platform infrastructure.

  • Developer Empathy: Engage directly with developers, architects, and platform engineering teams to understand their workflows, friction points, and usability needs.

  • Hands-on Prototyping: Run exploratory spikes, test your own products, build proofs of concept (POCs), and write clear, concise product specifications.

  • AI-Assisted Delivery: Leverage AI-assisted development tools (e.g., Claude Code, Copilot) to rapidly prototype, build demo assets, and explore technical concepts quickly—using AI tooling as a force multiplier.

  • Cross-Functional Collaboration: Partner with Engineering, UX Design, Product Marketing, Developer Relations, and Support to ensure cohesive go-to-market execution and high adoption.

Experience & Requirements

To be considered for Senior Product Manager:

  • 5+ years of product management experience, specifically focusing on developer-facing infrastructure, APIs, SaaS platforms, or cloud runtimes.

  • Demonstrated ability to independently manage a multi-quarter product roadmap, prioritize conflicting enterprise customer needs, and lead cross-functional initiatives.

To be considered for Product Manager:

  • 3+ years of product management experience, or an equivalent mix of PM and deep technical hands-on roles (e.g., Software Engineer, Integration Architect, or Solution Architect).

  • A track record of shipping software features, owning a backlog, and collaborating closely with engineering teams in an agile environment.

Core Technical Capabilities (All Levels)

  • Strong foundational understanding of APIs, API Management lifecycles, and modern integration patterns (REST, GraphQL, gRPC, event-driven architectures).

  • Familiarity with cloud computing concepts, SaaS architecture, control plane/data plane separation, or containerization (Kubernetes, Docker).

  • A genuine builder's instinct—comfortable prototyping, running POCs, and getting hands-on with the technology rather than staying purely strategic.

  • Superb communication and storytelling skills—the ability to articulate "the why" behind a product decision to engineers, UX designers, and business stakeholders alike.

  • Proficiency with (or an active curiosity for) AI-assisted development and productivity tools to accelerate prototyping and generate technical assets.

  • A related technical degree required.

Preferred Qualifications

  • Hands-on experience with MuleSoft Anypoint Platform or comparable integration and API management platforms (e.g., Apigee, Kong, Boomi, AWS Gateway).

  • Experience with infrastructure-as-code (Terraform), continuous integration/continuous deployment (CI/CD) pipelines, or software development lifecycles (SDLC).

  • A background in designing developer-facing user interfaces, command-line interfaces (CLIs), or developer portals.

In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.



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ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

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