Director, Technical Product Management

DIRECTV$209K — $244K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Computer Engineering, or Electronic Engineering.
  • 5+ years of progressive experience in digital and billing platforms.
  • Strong technical acumen with collaborative skills in IT and Finance.
  • Experience with regulatory frameworks such as PCI-DSS and SOX.
  • Expertise in leading Agile product teams under the Scaled Agile Framework (SAFe).

Responsibilities

  • Develop and execute product vision and roadmap for billing and payment systems.
  • Lead and mentor a team of Technical Product Managers and Release Train Engineers.
  • Drive strategic initiatives for payment gateway and payment flow optimization.
  • Collaborate with IT and Finance to ensure scalable and secure system delivery.
  • Establish Agile best practices and guide teams in product epic and feature development.
  • Act as a subject matter expert on billing and payment initiatives.
  • Implement metrics and frameworks for monitoring payment operations.

Benefits

  • Health insurance coverage.
  • Tuition reimbursement programs.
  • Generous paid time off policy.
  • Discounts on company products and services.
Full Job Description
JOB POSTING TITLE: Director, Technical Product Management

JOB LOCATION: 2250 E. Imperial Highway El Segundo, CA 90245 [and various unanticipated locations throughout the U.S.; may work from home]

Director, Technical Product Management needed by DIRECTV, LLC in El Segundo, CA [and various unanticipated locations throughout the U.S.; may work from home] to develop and execute the product vision and roadmap for all billing and payment systems, including invoicing, subscriptions, taxes, pricing models, payment gateways, and reconciliation. Lead, mentor, and grow a team of Technical Product Managers and Release Train Engineers focused on billing and payments. Drive strategic initiatives such as payment gateway expansion, dealer payment transformation and overall payment flow optimization. Partner closely with IT and Finance teams to ensure delivery of scalable, secure, and resilient systems aligned with business objectives. Collaborate with finance and compliance teams to ensure billing accuracy, tax compliance (e.g., VAT/GST), audit readiness, and regulatory adherence. Serve as a subject matter expert and internal evangelist for all billing and payments related initiatives. Drive continuous innovation in payment technology, exploring emerging trends such as digital wallets, instant payments, and AI-driven reconciliation. Establish best practices for Agile delivery, including sprint planning, backlog prioritization, and cross-functional alignment across IT, Finance, and Compliance teams. Guide the team in transforming business requirements into well-defined product epics, features, and user stories, ensuring technical feasibility and alignment with enterprise architecture. Serve as a bridge between technical and non-technical stakeholders, effectively translating business goals into actionable product outcomes. Establish metrics and KPIs for accuracy, payment success rates, refund handling, and reconciliation cycles, ensuring continuous improvement. Design and implement monitoring and alerting frameworks for payment operations to proactively detect and resolve system anomalies. Collaborate with solution architects and engineering teams to define system architecture, data flows, and integration frameworks that support high transaction volumes and complex pricing logic. Drive decisions on technology modernization - e.g., microservices-based billing architecture, cloud-native scalability, and API-first payment integration especially in the Mulesoft based architecture. Lead digital and billing platforms. Use strong technical acumen with the ability to engage deeply with IT and Finance teams to drive software architecture-level decisions and feature/user story definitions. Utilize an understanding of regulatory frameworks including PCI-DSS and SOX. Lead Agile product teams and applying principles of the Scaled Agile Framework (SAFe) to plan, execute, and deliver complex enterprise financial and digital systems. Oversee product strategy with business goals and technical execution, leading architecture, and software development teams. Collaborate deeply with IT, Billing, Finance, and Compliance teams to drive architecture-level decisions, define technical requirements, and ensure delivery of secure, scalable, and compliant digital and billing systems. Supervises four(4) employees, including one (1) Technical Product Manager-Senior 2, one (1) Technical Product Manager-Principal 1, one (1) Principal, IT Software Engineer 1, and one (1) Principal IT App/Prod Support 2.

REQUIREMENTS: Requires a Bachelor's degree, or foreign equivalent degree in Computer Science, Computer Engineering, or Electronic Engineering and five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation leading digital and billing platforms; using strong technical acumen with the ability to engage deeply with IT and Finance teams to drive software architecture-level decisions and feature/user story definitions; utilizing an understanding of regulatory frameworks including PCI-DSS and SOX; leading Agile product teams and applying principles of the Scaled Agile Framework (SAFe) to plan, execute, and deliver complex enterprise financial and digital systems; overseeing product strategy with business goals and technical execution, leading architecture, and software development teams; and collaborating deeply with IT, Billing, Finance, and Compliance teams to drive architecture-level decisions, define technical requirements, and ensure delivery of secure, scalable, and compliant digital and billing systems.

Our Director, Technical Product Management earn between $209,922 to $244,036 yearly. DIRECTV, LLC offers amazing benefits from health insurance to tuition reimbursement and paid time off to discounts on products and services.

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