Western Union

Product Manager, Payments, Funds-In, North America

Western Union$125K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in product management within payments or fintech
  • Deep knowledge of bank payment processes like ACH and real-time payments
  • Proven ability to create and execute product roadmaps and strategies
  • Experience analyzing performance metrics and KPI evaluations
  • Strong collaborative skills with engineering and compliance teams
  • Ability to conduct market analysis and inform product development
  • Exceptional analytical and communication skills

Responsibilities

  • Own and manage bank payment capabilities within the Funds-In platform
  • Translate product strategy into actionable roadmaps and plans
  • Lead the implementation of new banking payment features and optimizations
  • Coordinate with external payment partners and banks for integration
  • Monitor key performance metrics for continuous improvement
  • Collaborate with cross-functional teams to ensure compliance and operational success
  • Conduct market research to drive product enhancements and strategies

Benefits

  • Access to various health insurance options
  • Accident and life insurance
  • Paid time off
  • Parental leave
  • Global adoption assistance
  • 401K with a 4% company contribution
Full Job Description

Role Responsibilities

  • 0wOwn defined product capabilities within the Funds-In platform, with a primary focus on bank payments including ACH, real-time payments, and open banking

  • 0wTranslate product strategy into clear roadmaps, backlogs, and delivery plans aligned to platform and architecture goals

  • 0wLead discovery, requirements definition, solutioning, and rollout for new bank payment capabilities and optimizations in partnership with engineering and external providers

  • 0wCoordinate integrations with banks, PSPs, processors, and payment networks, leading end-to-end delivery frominceptionthrough launch

  • 0wMonitor and improve key performance metrics such as conversion rate, transaction success rate, settlement timing, and cost per transaction

  • 0wPartner closely with Compliance, Risk, Operations, and Finance to ensure payment capabilities meet regulatory and operational requirements

  • 0wIdentifyopportunities to improve scalability, reliability, and customer experience across bank payment flows

  • 0wConduct market, competitive, and technology analysis to inform product enhancements and long-term strategy

  • 0wDevelop business cases for new capabilities and optimizations, including cost, impact, and prioritization inputs

  • 0wDeliver solutions using an agile development lifecycle and coordinate launches with cross-functional stakeholders

  • 0wDefine, track, and report on KPIs and OKRs used in leadership and executive-level reporting

Role Requirements

  • 5 67 years of product management experience in payments, fintech, or financial services, with ownership of a product or product line across development, testing, and launch

  • Strong knowledge of bank-based payment rails (ACH, real-time payments, open banking) and ecosystem integrations (banks, PSPs, processors)

  • Ability to translate strategy into roadmaps, requirements, and execution plans while driving end-to-end product delivery

  • Proven ability to analyze performance, including revenue, profitability, and key product KPIs

  • Strong cross-functional collaboration with engineering, compliance, risk, and business stakeholders

  • Experience conducting competitive analysis and defining product directionandfeatures

  • Understanding of regulatory and compliance requirements in payments

  • Strong analytical, problem-solving, and prioritization skills with experience building business cases

  • Effective communication and stakeholder management, including executive-level reporting

  • Self-starter with an ownership mindset and ability tooperateas an individual contributor

Applicants must be currently authorized to work in the United States on a full-time basis.WesternUnion will not sponsor applicants for work visas for this position.

Work Shift

HYBRID -Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country.If applicable,additionalrole-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States specific benefits include:

  • Paid Time off

  • Medical, Dental and Life Insurance

  • Parental Leave

  • Global Adoption Assistance

  • 4% Western Union Contribution to 401K

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on thisinitialapplication that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials yousubmitduring the application process. You will not be penalized for redacting or removing this information.

Salary

The annualbase salary range is $125,000 to$150,000USD per year. Total on-target compensation includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates9 qualifications, skills, and competencies.

OtherDetails

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Estimated Job Posting End Date:

08-03-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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