Product Manager - Org Charts & Organizational Intelligence

SingleFile

$120K — $150K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-7+ years of product management experience in SaaS software.
  • Direct experience in compliance, governance, or legal technology fields.
  • Strong understanding of organizational management and related compliance processes.
  • Ability to translate customer needs into effective product solutions.
  • Experience leading cross-functional teams from discovery to delivery.
  • Excellent customer interviewing and requirements gathering skills.
  • Strong written and verbal communication skills for influencing stakeholders.

Responsibilities

  • Own the product vision and strategy for the Org Charts product.
  • Develop a deep understanding of customer workflows through interviews and research.
  • Identify opportunities for improving organization management and governance.
  • Translate customer needs into clear product requirements and roadmaps.
  • Collaborate with engineering teams throughout discovery and development.
  • Lead product discovery to validate problems and assess solutions.
  • Work cross-functionally for successful product launches and adoption.

Benefits

  • Opportunity to lead product strategy in a growing field.
  • Work closely with customers and cross-functional teams.
  • Engage in product discovery with a focus on real-world impact.
  • Access to a fast-paced, collaborative startup environment.
  • Develop expertise in compliance and organizational structure management.
Full Job Description
About the Role

SingleFile is looking for a Product Manager to lead the evolution of our Org Charts product and related organizational intelligence capabilities.

Organizations rely on accurate organizational structures, reporting relationships, and ownership visibility to manage compliance, governance, and operational risk. As Product Manager, you will own the strategy, roadmap, and execution for this growing product area, helping customers better understand and manage complex organizational structures.

This role requires someone who understands the compliance industry and the challenges organizations face when managing legal entities, ownership structures, governance responsibilities, and organizational data. You will work closely with customers, engineering, customer success, and leadership to identify opportunities, define solutions, and deliver products that solve meaningful customer problems.

The ideal candidate has several years of product management experience and a strong background in compliance, governance, legal technology, entity management, or related industries.
What You'll Do
  • Own the product vision, strategy, and roadmap for SingleFile's Org Charts product and related organizational intelligence initiatives.
  • Develop a deep understanding of customer workflows, challenges, and goals through customer interviews, product analytics, market research, and close collaboration with Customer Success and Sales.
  • Identify opportunities to improve how customers visualize, manage, and understand organizational structures, ownership relationships, and governance information.
  • Translate customer and business needs into clear product requirements, user stories, and prioritized roadmaps.
  • Partner closely with engineering teams throughout discovery, planning, development, and release processes.
  • Lead product discovery efforts to validate problems, evaluate solution options, and ensure investments are focused on high-impact opportunities.
  • Work cross-functionally with Sales, Customer Success, Marketing, and Operations to ensure successful product launches and adoption.
  • Define success metrics and monitor product performance to inform future roadmap decisions.
  • Stay informed on industry trends, competitive offerings, and evolving compliance requirements that may impact customer needs.
  • Serve as the internal and external subject matter expert for organizational structure management, governance workflows, and related compliance use cases.
What We're Looking For
  • 3-7+ years of Product Management experience in SaaS software.
  • Direct experience in the compliance, governance, legal technology, entity management, corporate services, or related industry is required.
  • Strong understanding of how organizations manage legal entities, ownership structures, governance responsibilities, organizational hierarchies, or related compliance processes.
  • Demonstrated ability to translate complex customer needs into practical product solutions.
  • Experience leading products from discovery through delivery in a cross-functional environment.
  • Strong customer interviewing, requirements gathering, and product discovery skills.
  • Excellent written and verbal communication skills, with the ability to influence stakeholders across all levels of the organization.
  • Experience working closely with engineering and design teams to deliver high-quality software products.
  • Data-informed decision maker who can balance customer feedback, business goals, and product strategy.
  • Comfortable operating in a fast-paced, collaborative startup environment.
Preferred Qualifications
  • Experience working with organizational charting, governance, entity management, board management, compliance management, HR systems, or related software products.
  • Familiarity with multi-entity organizations and the challenges of managing complex organizational structures.
  • Experience working with regulated industries or compliance-focused software solutions.
  • Experience partnering directly with enterprise customers and managing complex stakeholder needs.

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