Extend

Product Manager II

Extend • $124K — $145K *
US-AnywhereRemote in United States
Consumer Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 4+ years of professional product management experience in B2B or consumer software.
  • Bachelor's degree in Business, Computer Science, Engineering, or related fields.
  • Proven ability to deconstruct complex problems into actionable steps for teams.
  • Strong data analysis skills including SQL and metrics tracking.
  • Exceptional communication skills to articulate the rationale behind product decisions.
  • Familiarity with API integrations and modern software development lifecycles.
  • Entrepreneurial mindset suited for fast-paced, high-growth environments.

Responsibilities

  • Lead the discovery, definition, and delivery of impactful product features.
  • Collaborate with leadership to shape the product roadmap aligned with company goals.
  • Oversee the end-to-end product lifecycle for key features from discovery to optimization.
  • Work closely with cross-functional teams to create data-driven solutions.
  • Use user research and analytics to iterate on product features effectively.
  • Integrate AI tools to enhance the merchant experience and streamline processes.
  • Engage with Customer Success teams to refine product based on user feedback.

Benefits

  • Collaborative work environment with diverse team backgrounds.
  • Full medical, dental, and vision benefits.
  • Opportunity to earn stock in a rapidly growing startup.
  • Flexible and generous paid time-off policy.
  • 401(k) plan with financial guidance available.
Full Job Description
What You'll Do:

This role will lead the discovery, definition, and delivery of high-impact product features that drive value for our merchants and their customers. As a Product Manager, you will act as the bridge between business goals, technical constraints, and user needs, leading cross-functional teams to ship scalable solutions in a fast-paced startup environment.
  • Support Product Strategy: Collaborate with leadership to define the product roadmap, prioritizing initiatives that align with Extend's mission to revolutionize the post-purchase experience.
  • Own Feature Outcomes: Drive the end-to-end product lifecycle for specific features-from initial discovery and requirement gathering (PRDs) to launch and post-launch optimization.
  • Collaborative Execution: Partner closely with Engineering, Design, and stakeholders to deliver persona-first, data-driven solutions while navigating technical trade-offs and business goals.
  • Decide with Data: Leverage user research, product analytics and A/B testing to iterate on features and advocate for the best user outcomes.
  • Accelerate with AI: Identify opportunities to integrate AI-assisted tools and workflows to enhance the merchant experience and automate internal processes.
  • Customer Advocacy: Actively engage with internal Customer Success teams to gather feedback, identify pain points, and translate them into actionable product requirements.
  • Refine the Roadmap: Participate in sprint planning, backlog grooming, and retrospective meetings, providing clear direction and ensuring the team is focused on the highest-priority tasks.
What We're Looking For:
  • Experience: 4+ years of professional experience in product management, with a track record of shipping successful B2B or consumer-facing software products.
  • Education: Bachelor's degree in Business, CS, Engineering, or a related field-or equivalent professional experience showing a strong grasp of product fundamentals.
  • Core Competency: We need a PM who is an execution powerhouse. You should demonstrate the ability to take complex, ambiguous problems and break them down into clear, executable steps for engineering and design teams.
  • Analytical Prowess: Strong proficiency in using data to tell a story. You are comfortable writing SQL or using analytics platforms to track KPIs and measure the success of your features.
  • Communication: A clear and persuasive communicator who can explain the "why" behind product decisions and manage expectations across diverse stakeholder groups.
  • Technical Literacy: A solid understanding of API integrations, cloud architecture, and modern software development lifecycles to ensure feasible and scalable product handoffs.
  • Entrepreneurial Mindset: Thrives in a high-growth, fast-paced environment. You are a self-starter who is comfortable wearing multiple hats and taking extreme ownership of your domain.
Nice-To-Haves:
  • Fintech or E-commerce Fluency: Prior experience working with payment gateways, checkout flows, or insurance-tech products.
  • Merchant Experience: Experience building dashboards or tools specifically for SMB or Enterprise retailers.
  • API Product Management: Background in managing developer-facing products or third-party integrations.

Expected Pay Range: $124,000 - $145,000 per year salaried*

* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills, and experience.

Life at Extend:
  • Working with a great team from diverse backgrounds in a collaborative and supportive environment.
  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Generous, flexible paid time off policy.
  • 401(k) with Financial Guidance from Morgan Stanley.

About Extend

Extended Stay America, Inc., headquartered in Charlotte, North Carolina, is the operator of an economy apartment hotel chain in the United States and Canada. As of December 31, 2019, the company owned and operated 557 hotel properties consisting of approximately 61,900 rooms and franchised or managed 73 hotel properties consisting of approximately 7,500 rooms. Prior to June 2021, when the company was acquired by Blackstone Real Estate and the Starwood Capital Group, it was publicly traded as a "paired share" with ESH Hospitality, Inc., a real estate investment trust and the owner of the hotels. As of 2022, there are 650+ Extended Stay America branded hotels. Extended Stay America was founded on January 9, 1995 in Fort Lauderdale, Florida by George D. Johnson, Jr. and Wayne Huizenga, both former executives from Viacom and its subsidiary Blockbuster LLC. The first two Extended Stay America hotels opened in August 1995 in Spartanburg, South Carolina and Marietta, Georgia. The company became a public company via an initial public offering on December 14, 1995. Extended Stay America acquired the extended-stay hotel chain StudioPLUS on April 11, 1997. The company also developed the Crossland Economy Studios brand as a budget extended-stay hotel brand. The 47 unit Crossland brand was sold to Westmont Hospitality Group for $285 Million in December, 2015.
Learn more about Extend
Industry
Information Technology
Founded
2017
* Ladders Estimates

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