Job Profile:
Product Manager

Job Description Summary:

We are committed to providing a competitive and equitable total rewards package. The compensation for this role is designed to attract, retain, and motivate top talent.

The expected base salary range for this position is $120,000 to $145,000 annually.

Job Description:

Who You Are
As a Product Manager, you thrive in a fast-paced environment with shifting priorities. You are an excellent communicator with strong documentation skills, capable of translating complex ideas into clear, actionable requirements. You take ownership of execution and delivery, ensuring that initiatives move forward efficiently. You excel at collaborating with stakeholders to understand their needs and identify how technology solutions can best support their goals. Your primary focus will be enhancing and evolving our Salesforce-based CRM-and while prior Salesforce experience is not required, you bring a strong eagerness to learn. You're also comfortable working alongside AI agents and agentic coding tools like Claude Code as part of how you plan, document, and ship work, and you're eager to keep building that skill as our team leans further into AI-assisted development.

Key Responsibilities

• Develop and refine product roadmaps, ensuring alignment with business goals.
• Work closely with stakeholders to understand their challenges and determine how technology solutions can help meet their needs.
• Define and prioritize features that deliver measurable value.
• Translate product vision into well-documented user stories with clear acceptance criteria.
• Own the backlog, accepting completed stories that meet the definition of done.
• Adapt to shifting priorities and evolving business needs with agility.
• Manage trade-offs, priorities, and escalations to resolve blockers.
• Coordinate delivery plans, training, and change management efforts.
• Foster strong relationships with stakeholders and cross-functional teams.
• Ensure teams understand business objectives and downstream impacts.
• Track product performance through adoption metrics and user feedback.
• Use AI agents and agentic developer tools (e.g., Claude Code) to speed up ticket writing, documentation, QA, and other day-to-day product work.

What Makes You a Perfect Fit

• 2-3 years of product management experience.
• 3+ years of experience working on software products.
• Background in P&C Insurance or Insurtech, preferably from a broker perspective.
• Experience working with agile methodologies.
• Exceptional communication skills, with the ability to engage both technical and non-technical audiences.
• Strong documentation skills to ensure clarity and alignment across teams.
• Expertise in backlog management tools like JIRA and Confluence.
• Hands-on comfort with agentic AI tools and coding-agent harnesses (Claude Code, GitHub Copilot Workspace, Cursor, or similar), and quick to pick up new ones.
• Skilled in facilitation, conflict resolution, and stakeholder alignment.
• Technical knowledge of software engineering and architecture.
• Salesforce experience is not required, but eagerness to learn is a must.
• Familiarity with SQL and BI tools like Metabase is a plus.
• Highly focused on execution and delivery, driving projects to completion.

Other Useful Details
Employee Type: Full-Time
Location: Remote
Travel: 2-4 times per year

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).

Please click this link to learn more about our benefit offerings for Washington State: Benefit Offerings for Washington State