Plaid

Product Manager, Fraud Data

Plaid$120K — $160K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Hands-on experience in fraud prevention, including fraud vectors and detection systems.
  • Collaboration with data scientists or machine learning engineers to develop data-driven products.
  • Ability to discuss feature distributions, label quality, and model performance with data scientists.
  • Experience with a fraud vendor or fraud operations in fintech/banking is desirable.
  • Familiarity with ML model inputs and outputs, feature engineering, and production processes.
  • Expertise in specific areas of fraud such as Account Takeover (ATO) or synthetic identity fraud.

Responsibilities

  • Own the feature roadmap for the Protect product, overseeing what features to build and how to validate them.
  • Develop and manage the labeling pipeline, incorporating customer feedback and data partnerships for model training.
  • Define product requirements for fraud vector scores, focusing on signal selection and design for customer outputs.
  • Collaborate closely with data scientists and machine learning engineers to ensure product and model alignment.
  • Coordinate with GTM and Protect PM to effectively communicate customer value propositions stemming from data improvements.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan to support retirement savings.
  • Opportunity for additional compensation through equity and commission.
  • Flexible work arrangements to support work-life balance.
Full Job Description
The Fraud team is building the largest network of trusted identities in the US. Our products span the full user lifecycle: Identity Verification and Monitor for onboarding and compliance, Layer for frictionless returning-user experiences, and Protect, our fraud intelligence platform, as the connective risk layer for all of it. Protect has more inbound demand than any product we have launched. The challenge is signal. We are building the data infrastructure that will make Protect the best fraud signal in financial services. This is a product role for someone who lives at the intersection of fraud expertise and data science. You will work directly with our data team to build and improve Protect's signal stack: the attributes, scores, and fraud vector intelligence that customers use to make real-time decisions. You need to understand fraud, know how to partner with data scientists as a peer, and be able to translate between what models need and what products should deliver.

Responsibilities:
  • Own the feature roadmap for Protect: what we build, how we validate it, and how we measure coverage and fill rates
  • Build and manage the labeling pipeline as a product, including customer retros, data partnerships, and the label feedback loop into model training
  • Define the product requirements for fraud vector scores, including signal selection, precision/recall targets, and customer-facing output design
  • Partner with data scientists and MLEs as a day-to-day collaborator, not just a requester. Translate between model needs and product requirements in both directions
  • Work with GTM and Protect PM on how attribute improvements and new scores translate into customer-facing value propositions.

Qualifications:
  • Required:
    • Real hands-on fraud prevention experience: fraud vectors, detection systems, risk signal evaluation. Not general fintech.
    • Direct experience collaborating with data scientists or ML engineers to ship data-driven products. You need to be able to talk to a DS about feature distributions, label quality, and model performance, not just read summaries.
  • Nice to have:
    • Experience at a fraud vendor (SentiLink, Sardine, Socure, Persona, Incode) or a fraud operations team at a large fintech or bank
    • Background with ML model inputs/outputs: feature engineering, offline evaluation, and moving from experimentation to production
    • Specialization in a specific fraud vector (ATO, synthetic identity, or first-party fraud)

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

About Plaid

Plaid is a financial services company based in New York City. The company builds a technology platform, which enables applications to connect with users' bank accounts. Plaid focuses on enabling consumers and businesses to interact with their bank accounts, check balances, and make payments through financial technology applications. The company was founded in 2013 by Zach Perret and William Hockey. In January 2020, Visa announced that it would acquire Plaid for $5.3 billion. The acquisition was completed in January 2021.
Learn more about Plaid
Size
600 employees
Industry
Founded
2011

Similar Jobs

More Jobs at Plaid

More Consumer Technology Jobs

Find similar Product Manager, Fraud Data jobs: