The Opportunity with McKinstry

The Business Technology team is seeking a Product Manager to serve as a dedicated partner to the Energy & Technical Services lines of business. In this role, you'll own the backlog across a broad portfolio of products and platforms end-to-end - managing ServiceNow ticket queues, coordinating responses, and driving integrations across interconnected systems - while building trusted relationships with business leaders and operational stakeholders. The ideal candidate is comfortable running Agile ceremonies, navigating mid-sized project management, and keeping cross-functional priorities aligned across both technology and business teams.

Prior experience in - or working alongside - businesses that deliver energy services, building performance, facilities management, or technical construction and engineering is a plus, as familiarity with the operational complexity of those environments translates directly into this role.

This is a high-visibility position for someone ready to take on meaningful product ownership and help the organization deliver more value from the platforms it already has.

Location: this position is based in Seattle, WA and works a hybrid work schedule.

Key Responsibilities

Product Strategy & Roadmap

• Support major, large-scale initiatives.
• Develop and maintain portfolio product roadmaps.
• Maintain knowledge of existing technology solutions, future needs, industry trends, and competitive threats.
• Define enhancements and features in collaboration with stakeholders.
• Develop and maintain business cases.

Product Lifecycle & Delivery

• Manage the full product lifecycle, including modifications, upgrades, maintenance, and end-of-life.
• Produce well-written documentation, including Product Requirement Documents (PRDs), User Acceptance Testing (UAT) plans, and training materials.
• Create product deliverables such as wireframes, prototypes, and specifications.
• Facilitate product design and user focus sessions.
• Lead coordination and documentation of project activities, including product introduction meetings, design reviews, and UAT.
• Lead training sessions to ensure successful adoption by users and LOB/CSU teams.
• Work with technology partners to deliver projects, including user stories, functional specifications, and testing.

Collaboration & Stakeholder Management

• Partner with LOB/CSUs, technology, and enterprise teams to enable cross-functional collaboration.
• Manage and follow up on client requests.
• Contribute to innovation by gathering and maintaining internal and external client insights.

Stewardship & Administrative Support

• Serve as a steward of McKinstry technology solutions.
• Deliver accurate, high-quality, and timely results in product administrative support.

Perform other duties as assigned.

What You Need To Succeed at McKinstry:

• 3-5 years in product management or Architecture, Engineering, and Construction (A/E/C) industry technology solutions experience.
• Demonstrated product management and/or project management skills.
• Comfortable navigating and working within a variety of software platforms to understand functionality, troubleshooting issues, and identifying opportunities for improvement.
• Knowledge of software development life cycle (SDLC) and Agile methodologies preferred.
• Develop a deep understanding of the business and partner pain points, translating needs into technology-driven solutions.
• Strong organizational and analytical skills, with exceptional attention to detail.
• Strong written and verbal communication skills, with the ability to communicate effectively across all levels of the organization.
• Curiosity and interest in technology solutions to improve efficiency and profitability.
• Proficiency in Microsoft tools, including SharePoint, MS Project, and Power BI, is a plus.
• Experience supporting or working with platforms such as StaySafe Lone Worker, AkitaBox, CxAlloy, and Procore is preferred.
• Demonstrate and embody McKinstry's core values in daily work, decision-making, and collaboration.
• Ability and willingness to travel as needed.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• "Building Good" paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

The pay range for this position is $89,010 - $151,300 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

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