Apptentive

Product Manager

Apptentive$138K — $148K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience in enterprise SaaS
  • Deep understanding of analytics, BI, and data visualization tools/platforms
  • Solid understanding of databases, data structures, and data modeling
  • Experience with Customer Experience, Voice of the Customer, or Market Research preferred
  • Familiarity with AI and machine learning in analytics
  • Proven ability to manage and prioritize a product backlog
  • Strong communication and collaboration skills across diverse stakeholders

Responsibilities

  • Develop and evolve the strategic vision and roadmap for analytics products
  • Collaborate with product managers to prioritize features based on product vision
  • Partner with engineering to define technical requirements and evaluate usability vs. performance
  • Own the product backlog and prioritize based on business and engineering capacities
  • Champion AI and ML capabilities to enhance customer engagement
  • Analyze market opportunities and feedback to refine product positioning
  • Track KPIs to measure adoption and success of analytics initiatives

Benefits

  • Health and disability coverages
  • 401(k) with payroll match and immediate vesting
  • Unlimited time off and twelve paid company holidays
Full Job Description
What You Will Do

The Product Manager will own the product strategy and roadmap for Alchemer's analytics and data visualization products. This role blends strategic, forward-looking work of product management, such as shaping vision, positioning, and go-to-market strategy, with tactical ownership, such as prioritizing features, enhancements, and technical debt in close partnership with Engineering. You'll work cross-functionally with other product managers, business leaders, and customers to turn market opportunity and customer feedback into a well-defined, well-prioritized body of work.

How You Will Spend Your Days
  • Develop and evolve the strategic vision and roadmap for Alchemer's analytics products, balancing short-term delivery needs with long-term product vision.
  • Work with other product managers and business leaders to understand trade-offs and prioritization of features based on overall product vision.
  • Partner with software engineers and subject matter experts to define technical requirements, establish technical direction, and evaluate trade-offs between usability and performance.
  • Own the product backlog, prioritizing features, enhancements, bug fixes, and technical debt by reconciling executive-level business priorities with Engineering's capacity and constraints.
  • Champion the adoption of AI and ML capabilities within analytics products to deepen insights and drive customer engagement.
  • Analyze market opportunities, usage data, and customer feedback to refine product positioning and prioritization for maximum ROI.
  • Track and evaluate KPIs to measure adoption, engagement, and the success of key analytics initiatives.
  • Contribute to the creation of a differentiated go-to-market strategy with stakeholders, enhancing our position in the AI-powered analytics space.
  • Identify and help resolve roadblocks impeding software development and provide functional expertise on analytics products to internal and external stakeholders.
  • Communicate directly with internal and external customers to gather input for product development, enhancements, and support activities.

What You Bring To This Role
  • 5+ years of product management experience in enterprise SaaS
  • Deep understanding of analytics, BI, and data visualization tools/platforms (e.g., ThoughtSpot, Tableau, Power BI, Snowflake, BigQuery)
  • Solid understanding of databases, data structures, and data modeling
  • Experience with Customer Experience, Voice of the Customer, or Market Research strongly preferred
  • Familiarity with machine learning and AI-powered analytics capabilities
  • Proven ability to manage and prioritize a product backlog, balancing business priorities, new development, bug fixes, and technical debt
  • Experience partnering closely with engineering on technical trade-offs, work estimation, and release/sprint planning
  • Proven experience building data-driven products that deliver measurable business value
  • Strong communication and collaboration skills across technical and non-technical, and internal and external, stakeholders
  • Bachelor's degree in a relevant field; advanced degree a plus
  • Passion for turning data into actionable insight and for empowering teams to succeed

Compensation for this position includes an annual base salary of $138,000-$148,000 with eligibility to participate in our Employee Participation Unit program.

Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and twelve paid company holidays.

About Apptentive

Apptentive is a mobile app development company that provides a platform for managing customer feedback and engagement. The company was founded in 2011 and is headquartered in Seattle, Washington. Apptentive's platform is designed to help mobile app developers improve user engagement and retention by providing them with real-time data and analytics on user behavior and feedback. The company's mission is to help mobile app developers build better apps by providing them with the tools and insights they need to understand their users and improve their app experience.
Learn more about Apptentive
Size
50 employees
Industry
Founded
2011

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