Apple

Product Manager, Apple Services Commerce

Apple$130K — $180K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Engineering, Computer Science, etc.
  • 10+ years of product management experience, with a focus on platform or user-facing systems.
  • Strong experience in user identity, authentication, and account management.
  • Proven ability to translate business needs into effective product designs.
  • Excellent communication skills and ability to influence stakeholders without direct authority.
  • Experience with large-scale, global product management is beneficial.
  • Deep understanding of user empathy and security, privacy considerations.

Responsibilities

  • Own the product vision and roadmap for account features.
  • Shape strategy and prioritize initiatives to enhance customer experience.
  • Translate vision into detailed product requirements for cross-functional teams.
  • Conduct competitive research to inform new feature development.
  • Drive roadmap prioritization based on user data and experimentation.
  • Define success metrics to evaluate user engagement and account health.
  • Collaborate with teams to ensure secure and scalable account experiences.

Benefits

  • Opportunity to work with cutting-edge technology in a leading company.
  • Collaborative and inclusive work environment.
  • High emphasis on security and user privacy.
  • Exposure to large-scale, complex product ecosystems.
  • Room for professional growth and development within the organization.
Full Job Description
The Apple Services Commerce Product team is looking for a seasoned and passionate Product Manager to lead the strategy and build scalable capabilities of Accounts lifecycle and management for Apple Media & Purchases. Our Commerce Product team builds the foundational platform features that empower Apple Services and third-party developers and publishers to monetize content by pricing and selling subscriptions and consumables, offering promotions - ultimately connecting millions of users with incredible experiences. As a Product Manager, you will own the product vision and roadmap for accounts features, shaping strategy and prioritizing initiatives that enhance customer experience and drive business value. You will translate this vision into well-defined requirements and collaborate with cross-functional teams to deliver seamless, secure, private, and scalable experiences that are consistent across all platforms. The Apple Services Commerce Product Manager role owns the end-to-end strategy and execution of foundational account experiences, from initial sign-up and authentication through ongoing account management, security, recovery, and deactivation. This role is responsible for ensuring account experiences are intuitive for users while meeting the highest standards for security, privacy, and compliance. The Product Manager performs competitive research, comes up with new feature ideas, drives roadmap prioritization, defines success metrics, writes product requirements and uses data and experimentation to continuously improve sign up funnel, conversion, retention, and account health across different various lifecycles. This role plays a critical part in building user trust and enabling seamless access to products and services at scale. Bachelor's Degree in Business, Engineering, Computer Science, etc. 10+ years of product management experience, with ownership of platform or user-facing systems Strong experience with user identity, authentication, account management, or lifecycle flows Strong ability to translate business needs to feature and product designs Excellent communication skills, with the ability to influence without authority Experience working on large-scale, global products is a strong plus Extraordinary relationship skills collaborating and influencing across teams Proven ability to ship high-quality products in complex, cross-functional environments Deep empathy for users combined with a strong understanding of security, privacy, and risk trade-offs Highly analytical and comfortable using data to drive decisions and prioritize work MBA or Master's Degree in related fields is preferred Prior experience working in user accounts space is a strong plus Works effectively in a rapid and very collaborative environment and manages ambiguity with minimal guidance Analyze market trends, customer behavior, and competitive landscape to uncover growth opportunities and support business decisions Expertise in leading growth and customer acquisition efforts for subscription services

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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