Amazon

Product Manager, Amazon Fuse

Amazon • $116K — $160K *
Seattle, WA 98115In-Person
Consumer Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of product management experience.
  • Management of technical products or online services.
  • Experience leading cross-functional teams for new product delivery.
  • Ability to work independently or closely with customers.
  • Strong data analytics skills for decision-making along with experience using data to evaluate outcomes.
  • Proficient in influencing without authority across multiple departments.
  • Effectively write product-related documentation and analysis reports.

Responsibilities

  • Own the tactical execution strategy for member onboarding and benefit engagement in partnership with Prime.
  • Define Prime member segments and manage signals for personalization engines.
  • Drive completion of technical design for triggers and signals used in marketing.
  • Oversee the technical and product integration of the Fuse Vanilla concept with partners.
  • Lead early-stage experiments with internal teams, coordinating cross-functional efforts.
  • Conduct quarterly business reviews and product retrospectives using data-based analysis.
  • Analyze experimental results and provide actionable insights for product decisions.

Benefits

  • Comprehensive health insurance including medical, dental, and vision.
  • 401(k) matching and retirement plan options.
  • Paid time off and parental leave.
  • Mental health support and resources available through EAP.
  • Flexible spending accounts for medical expenses.
  • Adoption and surrogacy reimbursement coverage.
Full Job Description
Amazon Fuse is seeking a Product Manager to drive planning, execution, and delivery of customer experiences with team-level impact across the Fuse product portfolio. This role is embedded within the Fuse PM team and partners directly with Senior Product Managers to accelerate tactical execution of member-facing experiences. You will own end-to-end product delivery across onboarding, engagement, experimentation, and partner integrations - translating strategy into shipped results.

Key job responsibilities

Fuse Member Onboarding CX & Benefit Engagement
• Own the tactical execution strategy for member onboarding and benefit engagement CX in partnership with Prime and Prime Video
• Define Prime member segments to act on, determine which signals feed Prime/PV personalization engines and at what cadence, and own the build-or-buy decision (Tech vs. BI pipeline)
• Define and ship Fuse-held acquisition metadata (plan type, device type, acquisition context) that enables personalization for partner-acquired members with limited shopping history - mapped to PV's existing systems
• Drive the real-time triggers/signals tech design to completion, ensuring requirements are met and triggers are usable by Marketing for journey orchestration
• Partner with BIE on shared metric definitions to avoid reconciliation issues across Fuse, PV, and Prime

Fuse Vanilla Concept - Tech & Product Proliferation
• Own the product and technical proliferation of the Fuse Vanilla concept across new and existing partner integrations
• Drive maintenance, scalability, and documentation to ensure Vanilla remains the default low-friction integration path

Internal Partner Experiments
• Lead execution of early-stage Fuse experiments with internal Amazon partners, coordinating cross-functional delivery across engineering, design, BD, and operations
• Own retrospective analysis - synthesize experiment results into actionable insights and go/no-go recommendations for leadership

Product Reviews & Retrospectives
• Drive quarterly business reviews (QBRs), product retrospectives, and leadership review documents for the Fuse product portfolio
• Use data-informed analysis to distinguish between output metrics (adoption, activation) and outcome metrics (engagement, retention, business impact)

BASIC QUALIFICATIONS

- 5+ years of product management experience

- Experience managing technical products or online services

- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services

- Experience working independently with minimal supervision, or experience working with customers with a passion for delivering exceptional service

- Experience using data and metrics to back up assumptions, evaluate outcomes, and make data-driven decisions

- Experience leading engineering design projects and interacting with cross-functional teams

- • Influence without authority across engineering, design, finance, marketing, BD, legal, and operations

- • Champion exceptional customer experiences through design partnerships and direct engagement with your customer segment

- • Write effectively: PRFAQs, QBRs, product briefs, business case proposal, and retrospective documents at Amazon bar

- • Experience defining product requirements, roadmaps, and success metrics

- • Strong analytical skills - comfortable with SQL, data analysis, and A/B testing frameworks

PREFERRED QUALIFICATIONS

- Knowledge of SQL and VBA at an advanced level

- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

- Experience working with partners through account, product or program management and business development engagements

- Experience working in a fast-paced and ambiguous environment, or experience communicating results to senior leadership

- • Familiarity with customer onboarding and lifecycle engagement strategies

- • Track record of running experiments and translating results into product decisions

- • Experience managing product catalogs or platform portfolio maintenance with engineering partners

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, SEATTLE - 116,300.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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