NOTE: This position is offered as a hybrid role in the Seattle, WA area. You must be willing to work onsite at the Nordstrom Seattle office a minimum of 4 days/week in order to be considered for this position.

As Product Manager 2 for Outbound Fulfillment, you'll own the roadmap for the technology and processes that bring customer orders to life — order management, pick, pack, and ship — as part of Nordstrom's Supply Chain Product Management team. You'll partner closely with warehouse operations, engineering, data science, and business stakeholders to make fulfillment faster, more accurate, and better for the customer waiting on their delivery.

A day in the life...

• Prioritize the product roadmap to optimize impact and balance deliverables across multiple stakeholders
• Prioritize the feature backlog, accounting for complexity, impact, and cohesion with organizational strategy
• Break down roadmaps into releasable features, owning prioritization and sequencing with moderate support
• Partner with engineering leadership to define scope and deliverables within and across sprints
• Write complete user stories and acceptance criteria within your product area, influencing within your domain
• Work with engineering and business partners to optimize between customer value and technical effort, complexity, and risk, with minimal support
• Design testing, measurement, and telemetry to produce learnings and validate hypotheses
• Drive progress against deliverables, engaging leadership to manage risks and dependencies as necessary
• Facilitate and contribute to planning sessions within your squad
• Evangelize your product and influence strategic roadmap decisions within your domain and with key stakeholders
• Build relationships with engineering, operations, and business partners to align priorities and resolve dependencies
• Engage cross-functionally to ensure incidents are appropriately triaged and addressed, communicating impacts across the business with support
• Contribute to success criteria for launch, coordinating across functional and squad boundaries
• Contextualize feature launch within the broader customer and user experience to ensure consistency
• Integrate repeatable measurement into data-driven decision-making to determine value and drive roadmap adjustments, with leadership support

You own this if you have…

• 4+ years of product management experience, or equivalent business or domain experience, preferably in supply chain, warehouse, or fulfillment operations
• A Bachelor's degree in Business, Engineering, Computer Science, or a related field; MBA or advanced certification in Product Management (e.g., CSPO) is a plus
• Experience with warehouse management systems (WMS); experience with Manhattan Associates Active WMS or similar platforms is a plus
• Proven ability to define and optimize processes, leveraging data for decision-making
• Strong analytical skills with experience in KPI development and monitoring
• Exceptional communication and stakeholder management skills
• Ability to thrive in ambiguity and manage competing priorities
• Experience with order management, pick/pack/ship, or fulfillment center operations

#LI-CH1

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.