Salesforce

Product Management, Sr. Manager, Health Cloud

Salesforce$172K — $260K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience
  • Proven track record in end-to-end product development
  • Strong technical background in software development practices
  • Excellent communication skills for engaging with diverse stakeholders
  • Experience with SaaS products and customer relationship management

Responsibilities

  • Design and deliver features to enhance product usage and customer success
  • Create and prioritize a collaborative feature roadmap
  • Define and manage the product direction and partner integration strategies
  • Engage with stakeholders to identify and solve impactful business problems
  • Champion customer needs in product development and feature prioritization
  • Own requirement specifications and oversee the release process
  • Collaborate across teams to align engineering and product management efforts

Benefits

  • Comprehensive benefits package supporting work-life balance
  • Access to AI tools and resources to enhance productivity
  • Opportunities for professional growth within a supportive environment
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

The Experience

Salesforce Health Cloud is on a mission to transform healthcare by bringing the world's most innovative customer engagement platform to an industry ripe for change. As a Senior Product Manager focused on the Provider segment, you will drive the next chapter of Health Cloud's growth — building products that improve patient and provider experiences, accelerate business expansion, and bring the power of the Salesforce platform to a multi-trillion dollar industry. You will work alongside a world-class engineering and design team, collaborating with customers, partners, and cross-functional leaders to define and deliver products that truly matter.

What You'll Actually Be Doing
  • Design and deliver new features that improve product usage, grow the business, and make customers successful

  • Create and prioritize a feature roadmap in collaboration with customer success, sales, and engineering

  • Own the cross-industry product point of view and directional roadmap, including how it works with and leverages partner integrations

  • Work with industry experts to define the next business problem to solve that brings a multiplier effect for the business

  • Engage with customers, partners, and independent software vendors (ISVs), along with product ambassadors from across Salesforce to prioritize the right features

  • Represent the customer — be the champion and voice of customers, build impactful personal relationships, and bring the customer's voice into the creation process

  • Own requirements, specifications, and release plans; work closely with customers to drive feature adoption

  • Drive the best customer experience possible by working closely with User Experience (UX) to develop, test, and deliver assets to engineering

  • Work with the technology team to deliver a world-class product driven by customers, prospects, advisory teams, and internal product experts; drive the end-to-end feature delivery cycle

  • Collaborate across teams — product managers play a critical role in creating alignment between engineering teams and stakeholders

  • Work effectively within a team of product managers who have dependencies on one another, leveraging shared work to support corresponding functionality

  • Champion your feature through go-to-market activities: work closely with marketing to position and enable sales, run technical enablement sessions for technical sales and systems integrators (SIs), and ensure features are clearly documented so customers and partners can easily understand, implement, and use them

You're Our Person If...
  • You are a great product manager who has built products end-to-end delivering an outstanding customer experience, brought products to market including go-to-market, pricing and packaging, and demonstrated successful deployments

  • You own the product vision and can drive it through an organization

  • You have strong technical abilities to hold your own in debates with technical architects and engineers, and are intimately familiar with modern software development practices used to build and deploy web and mobile applications

  • You have 5+ years of product management or equivalent experience with a demonstrated ability to discover opportunities and then define and deliver products

  • You have led extension or integration of a product into another product line

  • You are a creative thinker who thrives on solving challenging problems with strong analytical thinking skills

  • You are an effective communicator who works well with engineering and cross-functional teams, can present plans and roadmaps to internal stakeholders and C-level executives, is comfortable pitching products to diverse external audiences (customers, partners, and analysts), and has a strong ability to convince and influence

  • You have experience identifying and addressing customer needs, building relationships with customers, developing an awareness of relevant services, communicating with customers in an organized and knowledgeable manner, and delivering clear requests for information

  • You have strong Software as a Service (SaaS) product experience

  • Bachelor's degree in Engineering, Computer Science, or a related discipline, or equivalent experience in technical roles

Even Better If...
  • You are conversant with using Artificial Intelligence (AI) tools like Claude Code

  • You have experience with Agile methodology and Application Programming Interfaces (APIs)

  • You bring a start-up mentality — bias toward action, comfort with ambiguity, and a drive to move fast

  • You have experience in the healthcare industry

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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