VXI Global Solutions

Product Design Manager

VXI Global Solutions$202K — $280K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience leading product design teams for consumer-facing digital products
  • Strong portfolio showcasing interaction, visual, and systems design expertise
  • Proven ability to influence product strategy and achieve measurable outcomes
  • Experience in complex financial domains like lending and risk management
  • Proficient in cross-functional collaboration with Product, Engineering, and Data teams
  • Familiarity with integrating AI/ML into product experiences
  • Demonstrated success in hiring and developing top design talent

Responsibilities

  • Lead and manage a team of product designers focused on lending experiences
  • Set and maintain high standards for design craft and user experience
  • Collaborate with cross-functional leaders to shape product strategy and outcomes
  • Promote user-centered design backed by research and experimentation
  • Identify AI-driven opportunities to enhance user experience and decision-making
  • Develop scalable design patterns and systems for lending products
  • Mentor team members and foster an inclusive, high-performing culture

Benefits

  • Hybrid work policy with four in-office days and flexible Fridays
  • In-office perks like subsidized commuter benefits and backup care for dependents
  • Comprehensive health benefits including medical, dental, and vision
  • Generous vacation policy with company-wide paid days off
  • 401k matching
  • Annual wellness stipend for eligible expenses
  • Up to 24 weeks of paid parental leave
  • Access to family planning resources with a significant reimbursement allowance
  • Engaging in-person and virtual team events to promote connection and wellbeing
  • Commitment to diversity and inclusion within the team
Full Job Description
About the Role

We're hiring a Design Manager to lead Lending at Chime - including Instant Loans and MyPay - and push the boundaries of what financial experiences can be. You'll own a high-impact product area, leading a team to deliver best-in-class design while partnering closely with Product and Engineering to shape strategy and outcomes. This is a space where the details matter: clarity, trust, and usability aren't nice-to-haves - they're essential to helping members make real financial progress.

This role is also an opportunity to explore what's next. You'll help define how AI can be thoughtfully integrated into lending experiences, making them more responsive, personalized, and intuitive without sacrificing transparency. Along the way, you'll raise the bar on craft, mentor and grow designers, and build systems that scale - all while delivering experiences used by millions of members every day.

The base salary offered for this role and level of experience will begin at $202,000 and up to $280,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Lead and grow a team of product designers working across lending experiences (Instant Loans, MyPay)
  • Set a high bar for craft, ensuring polished, thoughtful, and cohesive end-to-end experiences
  • Drive product strategy in partnership with cross-functional leaders, shaping roadmaps and outcomes
  • Champion member-centric design grounded in research, data, and experimentation
  • Identify and integrate AI-driven opportunities to improve user experience and decisioning
  • Establish scalable design patterns and systems across lending surfaces
  • Mentor designers and build a strong, inclusive, and high-performing team culture
To thrive in this role, you have
  • Experience leading product design teams delivering consumer-facing digital products
  • A portfolio demonstrating strong craft across interaction, visual, and systems design
  • Evidence of influencing product strategy and driving measurable outcomes
  • Experience working on complex, high-stakes domains (e.g., financial products, lending, risk, or adjacent spaces)
  • Experience partnering cross-functionally with Product, Engineering, and Data
  • Exposure to or experience integrating AI/ML into product experiences
  • A track record of hiring, developing, and retaining strong design talent

#LI-TP1

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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