Scotiabank

Product Design Lead, Digital Experience Design - Global Wealth Management

Scotiabank$100K — $130K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in digital product design or related fields including web and mobile experiences
  • 3+ years of design leadership experience mentoring and leading design teams
  • Post-secondary education in design or equivalent practical experience
  • Demonstrated ability to define design direction and build interaction models for product journeys
  • Proficient in leading design quality through reviews and alignment with standards
  • Experience collaborating with cross-functional teams to influence product strategy
  • High proficiency in design tools such as Figma and familiarity with additional collaboration tools
  • Strong portfolio showcasing end-to-end product design and measurable impact.

Responsibilities

  • Define product design direction with established design principles and frameworks
  • Lead experience design for multi-channel user flows and interface solutions
  • Shape information architecture to optimize navigation and discoverability
  • Drive design quality by leading critiques and setting quality standards
  • Advance research-informed decisions by synthesizing insights into design recommendations
  • Support design system adoption by identifying scalable patterns
  • Influence product strategy by collaborating with various stakeholders
  • Mentor and foster design maturity within teams through workshops and collaboration.

Benefits

  • Opportunity to lead and shape product design direction in a collaborative team environment
  • Engagement in high-impact projects that influence customer outcomes
  • Chance to mentor and develop the skills of junior designers
  • A dynamic work environment that embraces innovation in digital design
  • Professional growth opportunities through cross-functional collaboration and leadership roles
Full Job Description
Requisition ID: 267335

The Product Design Lead contributes to the overall success of Global Wealth Management's (GWM) Digital Experience Design Team by ensuring specific individual goals, plans, and initiatives are executed & delivered in support of the team's business strategies and objectives. They are responsible for leading & supporting Product Design responsibilities, including experience strategy, interaction design, information architecture, visual design, prototyping, accessibility, and design systems adoption. They are accountable for defining design direction, improving design quality, creating UX runway, and translating customer insights, business priorities, and technical constraints into scalable product experiences.

Is this role right for you? In this role you will:
  • Define product design direction for assigned product journeys by establishing design principles, experience frameworks, and interaction models that align customer needs, business objectives, and technical constraints
  • Lead complex, multi-channel experience design by designing scalable user flows, interaction patterns, and interface solutions across web and native mobile experiences while maintaining consistency, accessibility, and implementation feasibility
  • Shape information architecture and navigation strategy by creating frameworks, flows, and decision-making structures that improve findability, discoverability, and scalability across assigned product journeys
  • Drive design quality and craft excellence by leading critiques, setting clear quality standards, and ensuring visual, interaction, accessibility, brand, and implementation decisions meet customer and business expectations
  • Advance research-informed product decisions by partnering with Research, Product, Technology, and Content Design to frame discovery work, synthesize insights, and translate evidence into actionable design recommendations
  • Help shape design systems, standards, and reusable patterns by identifying scalable solutions, supporting adoption, and partnering with Design Operations and Technology to maintain consistency, flexibility, and quality across GWM digital products
  • Influence product strategy through cross-functional partnership by working closely with Product Owners, Technology, Research, Content Design, and business partners to shape roadmaps, create sufficient discovery and design runway, and drive alignment on customer outcomes
  • Mentor designers and strengthen design practice maturity by coaching teams, facilitating high-impact workshops, sharing methods and standards, and building capability in collaboration, accessibility, prototyping, and human-centered design


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
  • 8+ years of experience in digital product design, UX, interaction design, service design, or a related discipline, including complex web and native mobile product experiences
  • 3+ years of design leadership experience, including mentoring designers, leading design workstreams, and influencing cross-functional initiatives
  • Post-secondary education in design, human-computer interaction, digital media, technology, or a related field; equivalent practical experience will be considered
  • Experience defining product design direction, interaction models, information architecture, and experience frameworks for product journeys, channels, or portfolio areas
  • A proven ability to lead discovery and design through ambiguity, translating customer needs, research insights, product metrics, and technical constraints into clear design strategies
  • Experience leading design quality through critiques, reviews, accessibility checks, design QA, stakeholder presentations, and alignment with brand and design system standards
  • Experience partnering with Product, Technology, Research, Content Design, Design Systems, Analytics, and business stakeholders to influence roadmaps and customer outcomes
  • High proficiency with Figma, including components, variants, prototyping, documentation, and developer handoff; familiarity with tools such as FigJam, Jira, Confluence, UserTesting, Adobe Analytics, and Microsoft 365
  • Strong analytical and systems-thinking skills, with the ability to use research, usability signals, product metrics, OKRs/KPIs, and business priorities to inform design decisions
  • Exceptional communication, facilitation, storytelling, and stakeholder management skills, with the ability to clearly articulate design rationale, trade-offs, risks, and recommendations
  • Working knowledge of Agile, Lean, dual-track product development, WCAG/AODA accessibility standards, inclusive design practices, and design maturity practices
  • Strong portfolio demonstrating end-to-end product design, shipped digital experiences, design craft, systems thinking, and measurable customer or product impact
  • Experience in regulated, enterprise, financial services, wealth management, banking, fintech, or B2B environments is an asset
  • A strong understanding of responsive web, iOS, Android, and front-end implementation considerations, including platform constraints, accessibility implications, and engineering trade-offs


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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