Front

Product Analytics Lead

Front • $130K — $160K *
San Francisco, CA 94112In-Person
Consumer Technology
5 - 7 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of experience in analytics, consulting, data science, or similar roles involving large dataset analysis
  • Bachelor's degree in a quantitative field (Economics, Statistics, Computer Science, Mathematics, etc.)
  • Strategic thinking skills with demonstrated leadership ability
  • Proven proficiency in SQL for querying large datasets and strong understanding of statistics and experimentation
  • Impact-focused and adaptable in a fast-paced environment
  • Critical thinker with enthusiasm for solving complex, ambiguous problems
  • Collaborative communicator, able to foster trust and clarity across cross-functional teams

Responsibilities

  • Make actionable recommendations to shape product strategy based on customer engagement insights
  • Collaborate with Engineering, Product, Design, and analytics teams to drive metrics and strategy
  • Conduct exploratory analysis, trend assessments, and A/B test evaluations to generate insights
  • Mentor and develop team members, enhancing analytics skills and processes
  • Promote product data awareness and excitement throughout the organization
  • Work with data & analytics teams to ensure robust data foundations are established

Benefits

  • Private health insurance with plans at no cost to employees
  • Paid parental leave
  • Flexible time off policy allowing work-life balance
  • Mental health support services
  • Family planning assistance
  • $100 monthly Lifestyle Stipend for health and wellness
  • Additional Wellness Days off during non-holiday months
  • Year-end office closure from Christmas to New Year's Day
Full Job Description
We're looking for a Product Analytics Lead to drive strategic analysis that helps Front make data-driven decisions about our product. In this role, you will be working at the intersection of data insights and product strategy, leveraging data to inform high-impact business and product decisions around the adoption of critical Front features and workflows. You will focus on our core product experience, conducting analysis throughout the product development process, sizing opportunities, analyzing experiments, developing and monitoring key metrics, and informing strategic decisions with data.

What will you be doing?
  • Making actionable recommendations about product strategy and prioritization based on a deep understanding of customer engagement and behavior
  • Partnering closely with Engineering, Product, Design, and analytics functions across the company to identify opportunities, drive key metrics, and set strategy across multiple product areas
  • Generating insights by conducting exploratory analysis, assessing trends, and analyzing A/B tests
  • Mentoring and developing team members, leading by example and identifying ways to improve analytics skills and processes
  • Evangelizing product data across the company, building excitement around metrics and insights
  • Collaborating with other data & analytics functions to ensure we have the right data foundations in place


What skills & experience do you need?
  • 5+ years of experience in a quantitative role, e.g analytics, consulting, data science, or an equivalent analytical role conducting quantitative analysis on large datasets
  • Bachelor's degree or equivalent in a quantitative field (e.g. Economics, Statistics, Computer Science, Mathematics, etc.)
  • Demonstrated strategic thinking skills and leadership ability
  • Proficiency using SQL to query large data sets, with a strong understanding of statistics and experimentation
  • You are impact-focused, eager to jump in and work in a fast-paced environment
  • You are a strong critical thinker, excited to solve ambiguous problems
  • You are collaborative, forming trusting relationships with your cross-functional teammates and communicating data clearly across a broad audience


Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer
  • Competitive salary
  • Equity (we are post-series D & backed by some of the best VCs in the US)
  • Private health insurance, including plan options at no cost to employees
  • Paid parental leave
  • Flexible time off policy
  • Flexibility to work from home Monday and Friday, unless posted as a fully remote role
  • Mental health support with Workplace Options
  • Family planning support with Maven
  • $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
  • Wellness Days - Fronteers get an additional day off on months with no holidays
  • Winter Break - Our offices are closed from Christmas to New Year's Day!

About Front

Front is a software company that provides a shared inbox for teams. It allows teams to manage their email, social media, SMS, and chat in one place. Front was founded in 2013 by Mathilde Collin and Laurent Perrin. The company is headquartered in San Francisco, California. Front has raised over $138 million in funding from investors such as Sequoia Capital, DFJ, and Uncork Capital. The company has over 6,000 customers, including Shopify, HubSpot, and Mailchimp.
Learn more about Front
Size
200 employees
Industry
Information Technology
Founded
2013
* Ladders Estimates

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