Probation/Parole Officer, Senior

Hennepin County, MN

$71K — $107K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in sociology, social work, criminal justice, psychology, counseling, law enforcement, or education or equivalent experience totaling 7 years.
  • 3 years of full-time equivalent experience in corrections, probation/parole, social work, or human services case management.
  • Valid driver's license and ability to obtain a Hennepin County driver's permit.
  • Evidence Based Practice Corrections Professional Certificate is a substitute for one year of relevant experience.
  • Outstanding communication skills and the ability to maintain confidentiality.

Responsibilities

  • Provide caseload supervision and compliance monitoring for ISR clients using evidence-based practices.
  • Conduct client contacts in various community settings, such as residences and treatment facilities.
  • Respond to urgent situations, collaborating with law enforcement to manage clients' criminal activities.
  • Assess clients' risk and needs, making referrals for appropriate treatment and programming.
  • Document case activities thoroughly, including contacts with clients and treatment agencies.
  • Engage with the District Court and Department of Corrections for report writing and testimony.
  • Lead projects to enhance services within the division, managing complex cases with minimal oversight.

Benefits

  • Hybrid work environment allowing both remote and on-site work.
  • Participation in a referral program offering a bonus for employee referrals.
  • Access to extensive training and professional development opportunities.
  • In-person New Employee Orientation for all benefit-eligible staff.
  • Eligibility for various employee benefits including health, retirement, and paid time off.
Full Job Description
Salary: See Position Description
Location : Hennepin County
Job Type: Full-time
Job Number: 26DOCCR284TF049
Department: Community Corrections and Rehabilitation
Division: ASSS SR/ISR Grants/Projects
Opening Date: 09/09/2026
Closing Date: 9/23/2026 11:59 PM Central

Description
Hennepin County Department of Community Corrections and Rehabilitation (DOCCR) is seeking a Senior Probation/Parole Officer for the Intensive Supervised Release (ISR) Unit within the Adult Specialized Supervision Services (ASSS). This position will provide community-based supervision to high-risk individuals being released from prison and work towards client change and public safety through supervision strategies matched to needs and risk.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.

Salary based upon qualifications:
Probation/Parole Officer, Senior salary: $71,643.66 - $107,465.50 Annually Location and hours:This position is hybrid and will be performed both on-site at Brookdale Probation Services located at 6125 Shingle Creek Parkway, Suite 300, Brooklyn Center, MN 55430 and remote as job duties require. This position will be required to work non-traditional hours, including evenings, weekends, and holidays. ISR Agents are required to cover their phone Monday through Friday from 8 a.m. to 6 p.m. While this position is designated as hybrid, based on current requirements, hires must reside in or relocate to Minnesota or Wisconsin. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.About the position type:
This is a full-time, benefit earning position.This position is internally classified as a Probation/Parole Officer, Senior.
Click here to view the job classification specification for Probation/Parole Officer, Senior.

Candidates in the Probation/Parole Officer, Senior Job Classification are encouraged to apply to be considered for a promotion or lateral transfer.

In this position, you will:
  • Provide caseload supervision and compliance monitoring for individuals on ISR, utilizing research-supported practices to increase intrinsic motivation for change and promote skill building through the use of Evidence-Based Practices (EBP) when working with clients in the field.
  • Complete required contact standards, such as client contacts in the community (residence, work, school, treatment, etc.) and client transports.
  • Respond to urgent and emergent situations, collaborating with law enforcement and other partners regarding clients' criminal activity, and problem-solve using application of established policies and procedures to promote public safety and rehabilitation.
  • Evaluate clients' risk, needs, and presenting behaviors. Make referrals for appropriate treatment and/or programming.
  • Maintain accurate documentation of case activity, including but not limited to, contacts with clients, victims, concerned parties and treatment agencies, utilizing department and other case management systems.
  • Interface with District Court and/or Department of Corrections including report writing, attending hearings, providing testimony, and defending recommendations.
  • Perform administrative duties and responsibilities, including monitoring social media sites, administering breathalyzers, collection and processing of urinalysis samples, forensic examinations, planned searches, and data tracking/analysis.
  • Participate and lead projects/initiatives to improve services in assigned division.
    • Individuals hired at the Senior PO level must operate with limited oversight and demonstrate an ability to actively case manage more complex cases, independently developing/adjusting supervision and/or case plans and defending decisions independently and perform the duties listed above.
  • Demonstrate good judgement, discretion, and decision-making in all aspects of the role.
  • Adhere to governing local, state, and federal laws in addition to DOCCR and DOC policies.
  • Work successfully with cross-cultures, be respectful of lived experiences in all communications, and demonstrate on-going expansion of one's own awareness and understanding of culture and active support for equity.
Need to have:
  • One of the following:
    • Bachelor's degree in sociology, social work, criminal justice, psychology, counseling, law enforcement, education, and three years of full-time equivalent paid or unpaid experience in corrections, probation/parole, social work, counseling, human services case management, non-profit case management, law enforcement, client facing roles in criminal justice or courts, or education role serving students with individual development plans.
    • Related education and experience to total seven years.
    • Note: The Evidence Based Practice Corrections Professional Certificate may be substituted for one year of relevant experience.
  • A valid driver's license and the ability to obtain a Hennepin County driver's permit.
Nice to have:
  • Experience:
    • Working as/or have ever been a probation/parole officer.
    • Conducting home and/or community visits with clients.
    • Working with the Department of Corrections violation processes.
    • Writing detailed reports.
    • Using CSTS (electronic client management system).
  • Knowledge of casework or case management practices, interviewing and investigative methods, the criminal justice system, criminology, individual and group behavior, legal procedures, and strength-based approaches to motivating behavioral change.
  • Ability to build effective, strength-based relationships; demonstrate a high level of customer service; be flexible and adaptive when working with clients, peers, and internal and external stakeholders; maintain confidentiality, resolve conflicts, problem solve, and make recommendations and decisions within authority of the criminal justice system.
  • Excellent communication skills and well organized, detail oriented, and comfortable with evolving technology.

About the department:The Department of Community Corrections and Rehabilitation works to enhance community safety, promote community restoration, and reduce the risk of re-offense. Department staff and volunteers serve Hennepin County at more than 20 service locations ranging from correctional facilities to probation reporting offices and occupational training centers, delivering sustainable correctional services to more than 26,000 adult and juvenile clients. It is the largest community corrections organization in Minnesota. Learn more at

01

This position is hybrid and will be performed both on-site at Brookdale Probation Services located at 6125 Shingle Creek Parkway, Suite 300, Brooklyn Center, MN 55430 and remote as job duties require.
This position will be required to work non-traditional hours, including evenings, weekends, and holidays. ISR Agents are required to cover their phone Monday through Friday from 8 a.m. to 6 p.m.
While this position is designated as hybrid, based on current requirements, hires must reside in or relocate to Minnesota or Wisconsin. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.

A valid driver's license and the ability to obtain a Hennepin County Driver's Permit.

Are you willing and able to meet these requirements?
  • Yes
  • No

02

Please indicate which situation best describes your application type.
  • I am a current Hennepin County Senior/Career Probation/Parole Officer applying for a lateral transfer
  • I am a current Hennepin County Probation/Parole Officer or Hennepin County Senior Probation/Parole Officer applying for a promotion
  • I am not currently a Hennepin County employee applying
  • None of the above

03

Select the field(s) in which you have earned an academic degree(s). Check all that apply.
  • Counseling
  • Criminal justice
  • Education
  • Law enforcement
  • Psychology
  • Social work
  • Sociology
  • Another related field
  • Non-related field
  • I do not have a degree

04

What is the highest level of degree you have earned in the field(s) you selected above?
  • Associate's degree
  • Bachelor's degree
  • Master's degree or higher
  • None of the above

05

List your relevant completed education referencing school(s) attended, area(s) of study, and degree(s) earned. If you do not have any completed education, type "None" in the space provided.
06

How many years of relevant full-time equivalent paid or volunteer work experience do you have with clients served by the justice system or human services?
  • I do not have this experience
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 years or more, but less than 3 years
  • 3 years or more, but less than 4 years
  • 4 years or more, but less than 5 years
  • 5 years or more, but less than 6 years
  • 6 years or more, but less than 7 years
  • 7 years or more, but less than 8 years
  • 8 years or more

07

Describe your relevant full-time equivalent paid or volunteer work experience with clients served by in the justice system or human services, referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
08

Have you completed the Evidence-Based Practice (EBP) Corrections Professional Certificate Program? Click for more information.
  • Yes
  • No

09

Which of the following correctional evidence-based practices (EBP) tools have you completed training in and/or obtained a certification? Check all that apply.
  • ACTV (Domestic Violence Programming)
  • A.R.T. (Aggression Replacement Training)
  • Beyond Trauma
  • Carey Guides
  • Case Planning
  • Core Correctional Practices
  • D.B.T. (Dialectical Behavior Therapy)
  • Decision Points
  • Domestic Violence Screening Instrument (DVSI)
  • Driving with Care
  • HEAT (Habilitation Empowerment Accountability Therapy)
  • Hennepin County Pre-screener
  • Level of Service/Case Management Inventory (LS-CMI)
  • Motivational Interviewing 1
  • Motivational Interviewing 2
  • Thinking for a Change
  • Truthought Therapy
  • Youth Level of Service/Case Management Inventory (YLS-SCMI)
  • None of the above

10

How many years of experience do you have working as a probation/parole officer?
  • I do not have this experience
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 years or more, but less than 3 years
  • 3 years or more but less than 4 years
  • 4 years or more, but less than 5 years
  • 5 years or more, but less than 6 years
  • 6 years or more, but less than 7 years
  • 7 years or more, but less than 8 years
  • 8 years or more

11

Describe your experience working as a probation/parole officer, referencing jobs listed on your ap

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