Full Job Description
The Private Events Manager is a self-motivated leader with an entrepreneurial spirit and a relentless desire to win. They will be responsible for the implementation, development, and ongoing evolution of the company's private dining program, ensuring private events are coordinated with guests and operations staff and executed seamlessly. The Private Events Manager will be responsible for recruiting, hiring, and training a highly skilled private events team that executes on-brand, buzzworthy experiences.
The Private Events Manager is sales driven, working closely with the culinary team to develop strategies to maintain a full book of business and help contribute to overall restaurant sales. They are detail-oriented with a deep passion for hospitality and culinary excellence, and a commitment to the highest standards of service and operations, ensuring that our Iconic Hospitality is reflected from start to finish.
Annual Salary Range
$75,000-$90,000 base salary.
*Actual salary offer within the listed range may vary based on work experience and other objective factors. The pay range for this position is subject to change and may be modified in the future, in compliance with applicable laws.
Benefits
Career development, education, and growth opportunities
Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners
Discounted partner shift meals
10% discount for self and guests on all food and beverages when visiting any JOEY location
Discounted clothing retailer partnerships
Referral bonus program
Sales competitions and rewards
Paid vacation
Paid sick leave
Duties
Foster a cohesive and collaborative team environment through exemplary leadership.
Meet or exceed annual private event sales planning/execution goals, including proactive outreach to increase book of business year over year.
Recruit, train, and supervise private events team, including performance evaluations, investigation and resolution of personnel issues, and disciplinary/termination decisions.
Train partners on private event execution in alignment with front of house and back of house company policies and standards.
Lead weekly meetings with restaurant management team; enroll leaders on upcoming private events, menu specifications, planned execution, and staffing needs.
Manage private event labor scheduling, budgets, and costs.
Promptly triage and manage all private event requests received through various communication channels, such as reservation software, business email accounts, and phone inquiries.
Create and execute event contracts and banquet event orders (BEO).
Conduct store/market visits within the region to meet with operations management teams.
Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It's Your Business.
Follow and enforce all food and alcohol service and handling safety precautions and procedures.
Perform other duties and projects as assigned.
Basic Qualifications
Associate degree in event planning, project coordination, or related field; Bachelor degree preferred.
2+ years' event management experience, preferably in the hospitality or restaurant industry.
Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
Demonstrated high level of discretion and confidentiality of sensitive information.
Strong organizational skills with the ability to manage multiple tasks and thrive in a dynamic, fast-paced environment.
Proficient in basic computer skills, such as Microsoft Office Suite, email and calendar management, internet and research skills, data entry, and file management.
Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs regularly.
Required Knowledge, Skills, and Abilities
Successful partners at JOEY are genuine, warm, and caring.
They value honesty and conduct themselves with integrity.
They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
They are passionate about quality and professionalism.
They possess exceptional relationship building and communication skills.
They encourage healthy and supportive competition within their team.
They exude confidence, humility, and respect.
They take pride in presenting a professional appearance and demeanor.
Join our team!
If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves... YOUR journey starts here.
Benefits
Life insurance
Dental insurance
Vision insurance
Health insurance
Paid time off
Employee discount