AWS is seeking an experienced Senior Sales Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon's Contact Center as a Service (CCaaS). This effort is in direct response to feedback from customers and seeks to address the daily pain points of meeting the high bar of delivering great customer service. This service will offer a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and very complex pricing models, and scaling based upon the specific needs of their businesses. This exciting service is part of the growing SaaS offerings from AWS such as Amazon Supply Chain and Clean Rooms. The ideal candidate will have enterprise sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call/contact center and/or the integration of these complex solutions, be a self-starter, and be willing to operate both tactically and strategically. As key team member in this fast growing, exciting space you will have the opportunity to help drive the growth and shape the future of a service category that will have a significant impact on our customers' business. Key job responsibilities Your responsibilities will include building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration. The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with AWS Senior Enterprise Sales Representatives, Solutions Architects, Partners and engagements at the CxO level within the largest AWS accounts. The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to easily interact with developers and technical architects. You should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. Key job responsibilities - Drive revenue and market share for AWS. - Meet or exceed quarterly and annual revenue targets. - Develop and execute against a sales plan. - Maintain a robust sales pipeline. - Work with partners and OEM's to extend reach & drive adoption of AWS solutions. - Manage contract negotiations along with the core sales organization. - Develop long-term strategic relationships with key accounts. - Ensure customer satisfaction. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. BASIC QUALIFICATIONS - 6+ years of B2B or enterprise sales with a focus on hunting new business experience - Bachelor's degree or above PREFERRED QUALIFICATIONS - Master's degree or above in management, business administration, economics, engineering, marketing The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Chicago - 170,000.00 - 230,000.00 USD annually USA, MA, Boston - 170,000.00 - 230,000.00 USD annually USA, NY, New York - 187,000.00 - 252,900.00 USD annually USA, TX, Austin - 170,000.00 - 230,000.00 USD annually USA, TX, Dallas - 170,000.00 - 230,000.00 USD annually USA, WA, Seattle - 170,000.00 - 230,000.00 USD annually