Walmart

Principal, Technology Operations

Walmart$90K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant fields or 7 years of experience in project/program management
  • 5 years of experience in project management, program operations or related fields
  • Strong expertise in financial management including budgeting and ROI analysis
  • Proficiency in risk assessment and resource allocation
  • Exceptional stakeholder management and influencing skills
  • Excellent communication and interpersonal skills
  • Solid understanding of technology landscape and business operations

Responsibilities

  • Lead planning, execution, and monitoring of large-scale technology programs
  • Manage program budgets, forecasting, and resource allocation
  • Develop integrated plans and establish performance baselines
  • Identify risks and design effective mitigation strategies
  • Communicate effectively to influence stakeholders and drive decisions
  • Implement best practices for process optimization
  • Mentor team members and promote cross-department collaboration

Benefits

  • Comprehensive health benefits including medical, vision, and dental coverage
  • 401(k) savings plan and stock purchase options
  • Generous paid time off including sick leave, parental leave, and family care leave
  • Educational benefits covering tuition and fees for a range of programs
  • Company discounts and life insurance options
  • Short-term and long-term disability coverage
  • Adoption and surrogacy expense reimbursement
Full Job Description
Position Summary...

What you'll do...
Role summary:
The Principal, Technology Operations leads the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and operational excellence. This role oversees financial management, resource allocation, and risk mitigation while driving process improvements and stakeholder collaboration. By leveraging deep expertise in technology strategy and program management, the position delivers measurable value across multiple business units. The Principal fosters effective communication, guides teams through complex challenges, and champions continuous improvement to support Walmart's commitment to innovation and operational success.

About the team:
The Technology Operations team ensures operational excellence by managing Jira administration, vendor relationships, and governance processes. It aligns engineering and product functions to enhance productivity and strategic execution. The team collaborates across departments to uphold organizational standards, monitor progress, and support business priorities. Focused on program management, financial oversight, and process improvement, members drive efficient delivery of technology initiatives. Strong coordination, communication, and analytical skills are essential to facilitate continuous improvement and effective stakeholder engagement within a dynamic environment.

What you'll do:
  • Lead the planning, execution, and monitoring of large-scale technology programs aligned with business objectives.
  • Manage program budgets, forecasting, and resource allocation to ensure financial and operational efficiency.
  • Develop integrated plans, define charters, and establish performance baselines across multiple projects.
  • Identify risks, design mitigation strategies, and track progress using program management tools.
  • Influence stakeholders through clear communication and data-driven insights to drive consensus and decision-making.
  • Promote continuous improvement by implementing best practices and optimizing workflows.
  • Mentor team members and foster collaboration across business units to achieve program success.


What you'll bring:
  • Extensive experience in program and financial management, including budgeting, forecasting, and ROI analysis.
  • Proven ability to define and execute integrated program plans aligned with business priorities and technology strategies.
  • Strong expertise in risk assessment, resource allocation, and scenario planning to ensure successful program delivery.
  • Demonstrated skills in stakeholder management, influencing decision-making, and building consensus across teams.
  • Proficiency in monitoring program performance using KPIs and driving continuous process improvements.
  • Excellent interpersonal and communication skills to lead cross-functional collaboration and mentor associates.
  • Solid understanding of business operations and technology landscape to align initiatives with organizational goals.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

703 Associate Dr, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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