Comcast

Principal Technical Program Manager - FreeWheel

Comcast$135K — $160K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical or quantitative field; advanced degree preferred.
  • 10+ years of experience in technical program management, data analytics, or similar roles.
  • Strong familiarity with business intelligence tools and analytical methods.
  • Proven track record of leading complex technical programs without direct authority.
  • Expertise in quantitative problem-solving and analytical techniques.

Responsibilities

  • Build and refine the optimization portfolio using data analysis and stakeholder input.
  • Identify and quantify opportunities for operational improvements across platforms.
  • Translate complex problems into clear hypotheses and actionable plans.
  • Collaborate with engineering teams to validate and prioritize initiatives.
  • Apply various analytical methods to uncover root causes of issues.

Benefits

  • Support for physical, financial, and emotional well-being.
  • Personalized options and expert guidance during major life events.
Full Job Description

Job Summary

Are you energized by finding hidden opportunities in complex data and turning them into durable improvements across products, platforms, and operations? Join FreeWheel as a Principal Technical Program Manager, Optimization & Intelligence, where you will combine analytical depth, technical judgment, and program leadership to identify, prioritize, and deliver high-impact optimization opportunities. This senior individual contributor will operate as a change agent and trusted partner to Engineering, Product, Commercial, Finance, and Operations leaders. You will use data analytics and intelligence to surface opportunities, shape hypotheses and investment cases, establish measurable outcomes, and mobilize cross-functional teams from ideation through implementation and adoption. The role requires comfort with ambiguity, exceptional communication, expert change management, and the ability to influence complex technical and business decisions without direct authority.

Job Description

Core Responsibilities
• Build and continuously refine an enterprise optimization portfolio by combining quantitative analysis, operational intelligence, stakeholder input, and strategic priorities.
• Identify opportunities to improve platform performance, engineering efficiency, cost, revenue, reliability, customer outcomes, and organizational effectiveness; quantify baselines, value potential, tradeoffs, and implementation
complexity.
• Translate ambiguous problems into clear hypotheses, analytical plans, technical program charters, roadmaps, milestones, dependencies, decision points, and success measures.
• Partner closely with Engineering teams to validate opportunities, shape solution approaches, sequence work, manage risks and dependencies and drive execution through measurable outcomes.
• Apply exploratory analysis, experimentation, forecasting, segmentation, anomaly detection, causal reasoning, and other analytical methods to reveal root causes and determine where intervention will create the greatest value.
• Establish trusted baselines, leading and lagging indicators, benefit hypotheses, and measurement frameworks; track realized impact and adjusted programs when results do not meet expectations.
• Develop business cases and executive recommendations that connect technical choices to customer, commercial, financial, and operational outcomes.
• Identify, evaluate, and drive responsible deployment of AI and large language model capabilities that improve workflows, decision support, engineering productivity, customer experiences, or operating leverage.
• Lead rapid pilots and proofs of value, define guardrails and evaluation criteria, and partner with technical owners to advance validated ideas into scalable production capabilities.
• Create clear operating mechanisms—including dashboards, reviews, decision logs, risk registers, and escalation paths—that improve transparency, accountability, and decision speed.
• Partner across Product, Commercial, Finance, Operations, and Engineering to align incentives, resolve tradeoffs,
and ensure optimization initiatives address end-to-end business needs.
• Own change-management strategies for major initiatives, including stakeholder analysis, readiness assessment, communications, adoption planning, training, feedback loops, and reinforcement.
• Communicate complex analyses, technical constraints, choices, progress, and outcomes through concise narratives tailored to executive, commercial, product, and engineering audiences.
• Act as an enterprise change agent: challenge assumptions constructively, create momentum for new approaches, mentor others in structured problem solving, and exercise independent judgment in matters of significance.

What You Bring
• Bachelor's degree in computer science, Engineering, Data Science, Statistics, Operations Research, Economics, Business Analytics, or a related technical or quantitative field. Advanced degree is a plus.
• 10+ years of relevant experience spanning technical program management, data analytics, product or engineering operations, business transformation, or a related discipline, including experience operating as a senior individual
contributor.
• Demonstrated ability to use business intelligence tools and analytical methods to independently explore data, validate opportunities and define outcome measures.
• Proven success leading complex, multi-team technical programs from ideation through delivery, adoption, and benefits realization without direct authority.
• Strong quantitative problem-solving skills, including experience with experimentation, forecasting, KPI design, root-cause analysis, and evaluation of uncertainty and tradeoffs.
• Working knowledge of modern software, cloud, data, and AI systems sufficient to engage credibly with architects and engineers and translate between technical and business contexts.
• Exceptional ability to bring structure to ambiguity, frame decisions, prioritize competing opportunities, and move diverse stakeholders toward action.
• Outstanding executive communication, facilitation, negotiation, and data-storytelling skills, with the ability to make complex issues clear and decision ready.
• Deep change-management expertise, including stakeholder engagement, organizational readiness, adoption strategy, communications, and sustained behavior change.
• Demonstrated curiosity, resilience, and a change-agent mindset, with a record of challenging the status quo constructively and delivering measurable impact.

Preferred Experience
• Experience in advertising technology, digital media, streaming, marketplaces, or other high-volume, data-intensive technology environments.
• Experience optimizing domains such as platform performance, cloud or infrastructure cost, operational workflows, inventory and yield, campaign outcomes, reliability, or engineering productivity.
• Experience building optimization portfolios, value cases, prioritization frameworks, OKRs, and benefits-realization mechanisms across multiple teams.
• Hands-on experience identifying, evaluating, piloting, or deploying AI and LLM capabilities, including attention to data quality, security, privacy, governance, evaluation, and human oversight.
• Familiarity with agile and product operating models, software delivery practices, data platforms, experimentation, and technology portfolio governance.

Success in This Role
• A prioritized pipeline of optimization opportunities is maintained with clear evidence, ownership, value potential, and decision criteria.
• Cross-functional technical programs move from ambiguity and ideation to aligned plans, decisive execution, and sustained adoption.
• Initiatives deliver measurable improvements in business outcomes, customer value, engineering effectiveness, cost, performance, or operational efficiency.
• AI and LLM use cases advance through disciplined evaluation into responsible, scalable capabilities where evidence supports investment.
• Stakeholders understand the case for change, leaders have clear decision visibility, and new ways of working are adopted and sustained.

Additional Role Requirements
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends or variable schedules as necessary.
• Other duties and responsibilities as assigned.

Disclaimer: This information describes the general nature and level of work performed by employees in this role. It is not intended to be
a comprehensive inventory of all duties, responsibilities, or qualification

Skills

Business, Data Analytics, Data Science, Prioritization, Quantitative Analysis, Strategic Planning

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

15 Years +

About Comcast

FreeWheel manages the economics of content for the enterprise class of entertainment, offering technical infrastructure for revenue rights management and business operations, wrapped in advisory services. They offer advertising sales rights, display, video, mobile ad management, contract management, professional content, ad serving, reporting, analytics, technology, services, advisory services, business operations, programmatic advertising, advertising marketplace, and linear, and online advertising.

Comcast Careers

Joining Comcast means becoming part of a dynamic team committed to shaping the future of media and technology. As a leading company in entertainment, communications, and technology, Comcast offers unparalleled job opportunities designed to foster professional growth and innovation. Work You’ll Do At Comcast, you’ll be part of a culture that cherishes diversity, leadership, and innovation. Our team is at the forefront of the industry, leading changes that redefine how people connect and experience content across the globe. Transform your career with a company that is committed to your professional development. Comcast offers a variety of positions across multiple fields, where your skills will be honed for leadership roles and your career aspirations supported by comprehensive training programs. Join Our Leading Team Be part of a team that values creativity and diversity. Comcast’s commitment to inclusive culture and diversity training ensures that every team member’s voice is heard and valued. This approach not only enhances our work environment but also drives our leadership in the competitive tech industry. Innovate with Us Engage in work that matters with a team of over 100,000 employees worldwide. At Comcast, innovation isn’t just another buzzword—it's at the core of everything we do. From developing groundbreaking technology to reimagining how our customers experience entertainment and communication, your work will influence millions. Internship and Employment Opportunities Start your career with a Comcast internship, where you’ll gain invaluable industry experience, network with professionals, and develop skills that will benefit you throughout your career. For those seeking full-time positions, Comcast’s hiring process is designed to find not just the right skills but the right fit for our culture of growth and innovation. Benefits and Growth Comcast is dedicated to the well-being and advancement of our team members. Enjoy a wealth of benefits that support both your professional and personal life, including health, wellness, and retirement plans. Our employees are encouraged to pursue continuous growth through professional development opportunities and leadership training. Stay Connected Join the Comcast Team Explore job opportunities that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Search Comcast jobs today and find out where your career could take you. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Comcast. By joining Comcast, you’re not just finding a job—you’re joining a community of innovators who are passionate about creating extraordinary experiences for our customers and for each other.
Learn more about Comcast
Size
31,000 employees
Market Cap
$149.9 billion
Industry
Net Income
$10.5 billion
Founded
1963
5 Year Trend
+7.6%
Revenue
$103.5 billion
NASDAQ

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