Zscaler

Principal Technical Marketing Engineer

Zscaler • $196K — $245K *
US-AnywhereRemote in United States
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of technical marketing, product management, or solutions architecture experience
  • Proven ability to design and maintain complex networking lab topologies
  • Expertise in packet analysis and troubleshooting with tools like Wireshark and tcpdump
  • Curiosity and experience with AI tools to enhance workflows and problem-solving
  • Proven track record in leading customer Proof of Value (POV) pilots and architectural evaluations

Responsibilities

  • Own hands-on technical POVs and architectural demos to validate solutions for customers
  • Design, deploy, and manage multi-vendor physical and virtual networking labs
  • Act as the primary technical troubleshooting link between field teams and engineering
  • Create production-ready technical collateral, such as deployment runbooks and competitive test plans
  • Conduct impactful training sessions and webinars for field teams and partners

Benefits

  • Various health plans
  • Time off for vacation and sick leave
  • Parental leave options
  • Retirement savings plans
  • Education reimbursement
  • In-office perks
Full Job Description
Role
We are seeking a hands-on, self-starting Principal Technical Marketing Engineer with deep networking and monitoring expertise to drive technical enablement, customer validation, and field readiness for our next-generation Zero Trust Branch and Zscaler Digital Experience solutions. In this remote role, you will report to the Director of Product Management within the Zscaler Digital Experience department, serving as a critical bridge between our field teams and core engineering. Your mission is to accelerate adoption, reduce sales friction, and standardize post-sales time-to-value through hands-on technical validation and world-class enablement collateral.

What You'll Do
  • Own hands-on technical POVs, architectural demos, and pilot evaluations for enterprise prospects and customers to validate capabilities and accelerate deal closure
  • Design, deploy, and maintain resilient physical and virtual networking lab topologies
  • Serve as the primary technical troubleshooting bridge and escalation path between field teams and core engineering
  • Author production-ready technical collateral, including step-by-step deployment runbooks, reference architectures, and competitive test plans
  • Deliver high-impact field enablement sessions, hands-on training workshops, and webinars for SEs, professional services, and partner architects

Who You Are (Success Profile)
  • You thrive in ambiguity, comfortably building the path as you walk it and seeing uncertainty as the raw material to create something meaningful.
  • You act like an owner, fueled by a passion for the mission, a strong bias for action, and the ability to navigate seamlessly between high-level strategy and hands-on execution.
  • You are a high-trust collaborator who values transparency, actively giving and receiving continuous, respectful feedback to strengthen the team.
  • You are a learner with a true growth mindset, actively seeking feedback to continuously develop yourself and build stronger partnerships.
  • You are deeply customer-obsessed, anchoring your decisions in solving real-world challenges for both internal and external stakeholders.

What We're Looking For
  • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
  • Proven track record of leading hands-on customer Proof of Value (POV) pilots and executive architectural evaluations
  • 10+ years of hands-on experience in technical marketing, product management, or solutions architecture
  • Deep proficiency in building and maintaining multi-vendor physical and virtual network lab topologies
  • Advanced packet analysis and troubleshooting expertise using Wireshark, tcpdump, and traffic generation tools to diagnose routing anomalies, latency/jitter, MTU issues, and NAT/firewall traversal

What Will Make You Stand Out
  • Hands-on experience with cloud network frameworks, such as AWS Transit Gateways/VPCs, GCP Cloud Routers, or Azure Virtual WAN, to connect distributed branches to cloud environments
  • Prior experience with network observability and monitoring solutions

#LI-AJ1 #LI-Remote

Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$196,000-$245,000 USD

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!


Learn more about Zscaler's hybrid working model and benefits here.

About Zscaler

Zscaler is a cloud-based information security company that provides Internet security, web security, firewalls, sandboxing, SSL inspection, antivirus, vulnerability management and granular control of user activity in cloud computing, mobile and Internet of things environments. The company is headquartered in San Jose, California, and has offices in Australia, India, Japan, Singapore, the United Kingdom, and the United States.
Learn more about Zscaler
Size
3,153 employees
Market Cap
$15.5 billion
Industry
Net Income
-$191.4 million
Founded
2008
5 Year Trend
+54.1%
Revenue
$536 million
NASDAQ

Similar Jobs

More Jobs at Zscaler

More Technical Services Jobs

Find similar Principal Technical Marketing Engineer jobs: