Salesforce

Principal, Technical Architect

Salesforce$162K — $255K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in software architecture and delivery.
  • Hands-on experience with AI frameworks and autonomous agents.
  • Familiarity with data management tools, including Informatica and Mulesoft.
  • Deep understanding of multiple cloud environments (AWS, Azure, GCP).
  • Salesforce Certifications and/or Trailhead Superbadges preferred.
  • Exceptional communication and relationship-building skills.
  • Experience in customer-facing roles within technical sales or consulting.

Responsibilities

  • Act as a subject matter expert in AI, integration, and multi-cloud architecture.
  • Understand business requirements and translate them into modern IT strategies.
  • Select appropriate technologies for customer architectural solutions.
  • Guide change programs and technical governance discussions effectively.
  • Create repeatable propositions and go-to-market strategies for teams.

Benefits

  • Access to resources for personal and professional balance.
  • Support for digital transformation and career growth.
  • Involvement in cutting-edge AI and cloud solutions.
  • Opportunities to shape innovative customer experiences.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

The Role
As a Core Technical Architect, you are a pre-sales, customer-facing expert. You apply broad technical skills, Software & Hardware/Semiconductor Manufacturing industry knowledge, and business acumen to help sales teams align Salesforce solutions with our customers' digital transformation and cloud adoption strategies. You are an important early player in deal cycles to correctly match our solutions to customer challenges, as well as middle of the sales cycle, to support POCs, build rapid technical prototypes, and lead deep dives into our AI, Data, and core cloud products.
  • Act as a subject matter expert in business strategy, multi-cloud application architecture, data management, integration, security, and AI.
  • Use a consultative approach to understand business requirements and map them to modern IT capabilities.
  • Determine optimal technologies to leverage in customer-driven architectures based on product knowledge, developer tooling, and industry standards.
  • Lead discussions around change programs and enterprise technical governance from both a business and IT perspective.
  • Develop repeatable propositions and go-to-market strategies for sales teams.


The Future You'll Build
  • The ideal candidate will have hands-on experience with some or all of the following skills, which are critical for designing modern, AI-powered solutions across Salesforce's enterprise domain portfolio:
  • Agentic AI & Agentforce: Direct experience developing and managing agentic AI frameworks, autonomous agents, and grounded enterprise workflows.
  • Prompt Engineering & GenAI Architecture: a working understanding of MCP gateways, LLM gateways, LLM trust boundaries, and data pipelines.
  • Data Cloud, MDM & Data Governance: familiarity with Salesforce Data360 for unifying and activating customer data, as well as Informatica and Mulesoft, including foundational knowledge of Master Data Management (MDM), data lineage, metadata management, and data quality frameworks, and API management, API gateways, API directories, and monitoring
  • Cross-Domain Architecture: Capability to design holistic solutions spanning core CRM (Sales & Service Cloud), Analytics (Tableau / CRM Analytics), and Marketing Activation (B2B / B2C).
  • Logic, Flow, & Event Orchestration: Advanced proficiency with Salesforce Flow and event-driven architectures for complex, real-time, AI-driven business processes. IDE, Apex, LWC skills recommended.


What You'll Bring
Technical Proficiency
  • Deep knowledge of enterprise software applications, delivery, and end-to-end system architecture.
  • Coding experience and willingness to build occasional hands-on POCs and prototypes (Apex, Node, Python, Java, LWC, web components, etc.).
  • Solid understanding of modern database fundamentals, ETL/ELT pipelines, and data management tools.
  • Competence in modern enterprise integration patterns, including REST/GraphQL APIs, event streams (Kafka, Pub/Sub, Webhooks), and middleware platforms (e.g., MuleSoft).
  • Proficiency with software development, developer tooling, and modern application lifecycle management (Git, test automation, CI/CD, DevOps, release management).
  • Grounded understanding of modern cloud infrastructure (AWS, Azure, GCP) and how enterprise IT teams deploy hybrid cloud solutions.
  • Solid grasp of network, application, identity/access management (IAM/SSO), and information security principles.


Strategic & Soft Skills
  • Bachelor's degree in Computer Science, STEM field, or equivalent experience.
  • Salesforce Certifications and/or Trailhead Superbadges.
  • Excellent communication, leadership, and relationship-building skills across both business executive audiences and technical IT/Developer leads.
  • Strategic problem-solving, thought leadership, and effective time management for multiple concurrent projects.
  • Hands-on experience in customer-facing architect, pre-sales, or technical consultant roles, including leading live technical demos and architecture reviews.


Bonus Skills
  • Experience with design thinking, persona-based discovery, compliance and risk mitigation, or data lineage tooling.
  • Graduate study or proven experience in a relevant technical or business area.


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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