Gem

Principal Software Engineer (Copy)

Gem$130K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in professional software development delivering production-scale web services
  • Experience in early-stage environments, adapting quickly to change
  • Proven track record leading proof-of-concept projects from start to launch
  • Strong understanding of Node.js and Python, along with modern front-end frameworks
  • Exceptional analytical skills with a focus on practical problem-solving
  • Excellent communication skills for technical and non-technical collaboration

Responsibilities

  • Lead the engineering process from design through to production
  • Design and develop complex systems that automate supply chain workflows
  • Own proof-of-concept projects, defining requirements and validating results
  • Implement features in both React front end and Node.js/Python back end
  • Influence product direction with architectural insights and feasibility assessments
  • Ensure compliance with information security and privacy policies
  • Lead the Incident Response team and manage incident documentation and processes

Benefits

  • Generous equity packages for shared growth
  • Direct access to co-founders for high visibility
  • Be part of a collaborative team of AI experts
  • Flexible hybrid work model with remote options
Full Job Description
Role Overview

As Senior Software Engineer, you'll be a core member of the team, architecting and implementing the end-to-end systems that power our agentic solutions. This is a full-time, hybrid role where you'll:

  • Lead engineering efforts from design through production
  • Build scalable products
  • Collaborate closely with AI researchers, product, and operations teams to enrich business context for agents
  • Influence our technical roadmap, tooling choices, and best practices


What You'll Do

  • Architect & Build: Design and develop robust, efficient systems that automate intricate supply chain workflows
  • POC Leadership: Own proof-of-concept projects define requirements, write core code, iterate rapidly, and validate success with stakeholders
  • Full-Stack Development: Implement new features across our React front end and Node.js/Python back end
  • AI Agents: Building vertical agents that solved high impact problems
  • Strategic Partnership: Shape product direction by providing architectural insights and technical feasibility assessments
  • Maintain the confidentiality, integrity and availability of the information systems and processes for which they are responsible in compliance with BackOps.ai policies on information security and privacy
  • Responsible for the development and deployment of secure code in accordance with BackOps.ai standards, policies and procedures
  • Leader of the Incident Response team, responsible for incident response, documentation and lessons learned process
  • Execution of customer data retention and deletion processes in accordance with company policy and customer requirements


What We're Looking For

  • Experience: 5+ years of professional software development, with a track record of delivering production-scale web services
  • Startup DNA: Proven ability to thrive in early-stage environments comfortable with ambiguity, rapid pivots, and wearing multiple hats
  • POC Expertise: Demonstrated success leading proof-of-concept or pilot projects from zero to launch
  • Technical Mastery: Deep understanding of modern front-end frameworks, and back-end languages (Node.js, Python)
  • Problem Solver: Strong analytical skills and a bias for action able to break down complex problems and deliver pragmatic solutions
  • Communicator: Exceptional written and verbal skills to articulate architecture decisions and partner effectively with non-technical stakeholders


What We Offer

  • Equity & Ownership: Generous equity packages so you grow alongside the company and share in our upside
  • Impact & Visibility: Direct access to co-founders and the ability to see your work drive real business results
  • Collaborative Culture: A small, tight-knit team of seasoned operators and AI experts
  • Flexible Work: Hybrid model with core Bay Area presence and remote flexibility

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