Microsoft

Principal Program Manager, Ecosystem Development - Microsoft Business Applications (Dynamics 365)

Microsoft$142K — $274K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering, Computer Science, or related field plus 8+ years of relevant experience OR equivalent experience
  • Demonstrated ownership of multi-partner investment programs with budget accountability
  • Experience with Dynamics 365 or similar ERP/CRM platforms
  • Familiarity with ISV go-to-market strategies and AI agent platforms
  • Proven ability to influence across diverse organizational functions
  • Flexibility to develop and implement new programs from concept to execution
  • Strong executive presence with communication skills for high-level business reviews

Responsibilities

  • Own partner sales capacity investment programs, covering planning, governance, and performance management
  • Build and maintain executive relationships within the partner ecosystem, translating feedback into program improvements
  • Lead engagement with Business Applications ISVs to foster industry-specific AI solutions
  • Accelerate ISV adoption of Microsoft’s agent platform by addressing capability gaps
  • Represent the partner ecosystem in internal planning and externally at events and conferences

Benefits

  • Comprehensive health and wellness packages
  • 401(k) retirement savings plan with matching contributions
  • Generous paid time off and holidays
  • Continuous learning and career development opportunities
  • Employee discounts and perks for Microsoft products and services
Full Job Description
Overview

Microsoft's Business Applications ecosystem is at the center of how customers adopt AI. Dynamics 365 runs the core customer operations of enterprises worldwide, and the partners who implement, extend and sell those solutions determine how fast that value reaches customers. This role sits on the ecosystem team that drives and engages that partner channel, and it owns some of the channel's highest-leverage motions: surgical investment programs that accelerate partner-led growth and the evolution of industry software vendors from application builders into agent builders.

This is an individual contributor role with broad cross-functional influence and significant external engagement at partner-executive level. You will be accountable for outcomes measured in partner capacity, partner-driven revenue, and partner-driven customer adoption rather than in deliverables shipped.

Responsibilities

  • Own partner sales capacity investment programs that build partner selling capabilities, covering the full lifecycle: investment planning, governance, performance management, and the recurring business reviews that hold partners accountable to agreed outcomes.


  • Build and sustain executive relationships across the partner portfolio, acting as the primary Microsoft point of contact for capacity investment and translating partner feedback into program improvements.


  • Lead Microsoft's engagement with Business Applications ISVs building solutions and extensions across the Business Applications portfolio, helping them evolve their offerings into industry-specific AI agents.


  • Accelerate ISV adoption of Microsoft's agent platform strategy, working with engineering and product teams to close capability gaps and with partner programs and marketplace teams to bring the resulting solutions to customers.


  • Represent the partner ecosystem in internal planning forums, and represent the business externally at partner events, executive briefings and industry conferences


Qualifications
Required Qualifications:

  • Bachelor's Degree in Engineering, Computer Science, or related field AND 8+ years experience in relevant technical domain (e.g., cloud services, security), technical sales, marketing, product management, customer support, or cross-group/cross-functional engineering
    • OR equivalent experience.


Preferred Qualifications:

  • Bachelor's Degree in Engineering, Computer Science, or related field AND 12+ years experience in relevant technical domain (e.g., cloud services, security), technical sales, marketing, product management, customer support, or cross-group/cross-functional engineering
    • OR equivalent experience.


  • Demonstrated ownership of a multi-partner investment or incentive program, including budget accountability and executive-level performance reporting.


  • Experience with Dynamics 365 or a comparable enterprise ERP or CRM platform, and a working understanding of how systems integrators and ISVs build practices around them.


  • Experience with ISV go-to-market motions, including marketplace and co-sell channels, and familiarity with AI agent platforms and the emerging market for industry-specific agents.


  • A track record of influencing without authority across sales, engineering, marketing and finance organizations.


  • Comfort building something new: taking an unproven motion from concept through pilot to a repeatable program.


  • Executive presence and the communication skills to hold a business review with a partner CEO and a program review with company leadership in the same week.


#partnerdevelopment #partnermanagement #partnerstrategy

Partner Enablement Program Mgmt IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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