Amazon

Principal Product Mgr, AI Workflow Automation , Central Learning Solutions (CLS), Technology

Amazon • $161K — $219K *
Bellevue, WA 98006In-Person
Enterprise Technology
8 - 10 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 10+ years in product/program management, product marketing, business development, or technology
  • 10+ years blending product and program management skills for strategic initiatives
  • Master's degree required
  • Experience in roadmap strategy and definition
  • Experience with end-to-end product delivery
  • Experience in feature delivery and trade-offs
  • Experience as a product manager or owner

Responsibilities

  • Define and own the long-term vision and roadmap for AI workflow automation in L&D
  • Conduct in-depth customer research to identify pain points and needs of L&D stakeholders
  • Create and defend business cases for AI automation investments and prioritize initiatives
  • Plan and execute go-to-market strategies to ensure user adoption
  • Collaborate with teams across functions to align priorities and drive project delivery
  • Communicate complex product narratives and strategies to high-level audiences
  • Monitor industry trends in AI and enterprise learning for strategic insights

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Mental health support and EAP
  • Flexible spending accounts
  • Adoption and surrogacy reimbursement coverage
Full Job Description
We are seeking a Principal Product Manager (non tech) to lead the vision, strategy, and customer experience for AI-powered workflow automation solutions serving Learning & Development (L&D) personnel and administrators across Amazon's global operations network. This role sits within the Central Learning Solutions (CLS) organization and is responsible for deeply understanding customer needs, defining the "what" and "why" behind AI-driven automation, and driving business outcomes that transform how L&D teams design, deliver, manage, and measure training programs.

This position emphasizes customer discovery, business strategy, go-to-market planning, stakeholder alignment, and adoption - partnering closely with TPMs and engineering teams who own the technical execution. You will be the voice of the customer for L&D Designers, Trainers, Area & Ops Managers, HR & Analytics Teams, and Operations Leaders - ensuring that AI automation solutions solve real pain points and deliver measurable value

Key job responsibilities

- Product Vision & Strategy: Define and own the multi-year product vision and roadmap for AI workflow automation across L&D systems, aligning with CLS organizational goals and VP-level strategic priorities.

- Customer Discovery & Advocacy: Serve as the primary voice of the customer. Conduct deep-dive research into the workflows, pain points, and unmet needs of L&D admins, trainers, and operations leaders. Translate customer insights into clear product requirements and prioritization decisions.

- Business Case & Prioritization: Build compelling business cases for AI automation investments. Own the prioritization framework, balancing customer impact, business value, effort, and strategic alignment. Make data-informed trade-off decisions.

- Go-to-Market & Adoption: Define and execute go-to-market strategies for AI workflow tools. Drive adoption across all target user personas through change management, training, communication plans, and feedback loops.

- Stakeholder Management: Partner with cross-functional teams including TPMs, Engineering, BIE/DE, UX, Operations, HR, and LoB leaders to align on priorities, define requirements, and ensure seamless delivery. Influence without authority across organizational boundaries.

- Executive Communication: Author and present compelling product narratives, business reviews, and strategic documents for VP and Director-level audiences. Translate complex initiatives into clear, outcome-focused stories.

- Market & Competitive Awareness: Stay informed on industry trends in AI-powered L&D, workflow automation, and enterprise learning technology. Bring outside-in perspectives to inform product strategy.

BASIC QUALIFICATIONS

- 10+ years of product or program management, product marketing, business development or technology experience

- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience

- Master's degree

- Experience owning/driving roadmap strategy and definition

- Experience with end to end product delivery

- Experience with feature delivery and tradeoffs of a product

- Experience as a product manager or owner

PREFERRED QUALIFICATIONS

- Experience owning technology products

- Knowledge of SQL

- Experience developing, deploying and managing AI products at scale

- Experience leveraging and improving internal tools

- Experience with specific knowledge of human resource theory, functions and practice, performance appraisal systems and staff development

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 145,700.00 - 197,100.00 USD annually

USA, WA, Bellevue - 161,900.00 - 219,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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