OverviewWithin the AIX Creative Studio, the Experience Production & Delivery team serves as the creative PM and producer capability responsible for helping shape, scale, and realize strategic initiatives across the Microsoft AI Experiences portfolio.
We are seeking a Senior / Principal Product Manager who combines product strategy, creative judgment, program leadership, and cross-functional influence to help transform ambitious ideas into impactful products, experiences, programs, partnerships, and capabilities.
This role partners closely with Creative Directors, Product teams, Designers, Researchers, Engineers, Marketers, Brand, Legal, external agencies, and strategic partners to identify opportunities, define product strategy, establish requirements, influence roadmaps, drive execution, and guide work from concept through realization.
The ideal candidate is equally comfortable shaping product vision, defining customer and business value, driving alignment across stakeholders, and delivering high-quality experiences through implementation and launch. This person will operate in highly ambiguous spaces, lead 0-to-1 product opportunities, and help connect creative vision with product strategy, execution, and measurable customer impact.
ResponsibilitiesShape Product Strategy and Strategic Initiatives
- Partner across creative, product, design, research, engineering, marketing, brand, business, legal, external agencies, and strategic partner teams to shape and deliver high-impact initiatives.
- Define product strategy, goals, requirements, success criteria, and execution plans for initiatives and experiences within the portfolio.
- Translate customer, business, technical, and creative opportunities into clear product plans and delivery pathways.
- Identify and frame new product opportunities that influence experience direction, roadmap planning, and investment decisions.
- Contribute product thinking, creative judgment, and operational leadership throughout the lifecycle of initiatives.
- Guide work from early exploration and concept development through implementation, launch, learning, and iteration.
Drive Product Requirements and Implementation
- Develop product requirements, feature definitions, prioritization frameworks, and implementation plans that guide cross-functional execution.
- Partner with Research, Design, Product, and Engineering teams to identify customer needs, validate opportunities, and inform product direction.
- Drive tradeoff decisions across customer value, business goals, technical feasibility, creative ambition, and delivery timelines.
- Ensure product intent, experience quality, and customer value are preserved from early strategy through shipped implementation.
- Use qualitative and quantitative insights to inform product decisions, iteration, and prioritization.
Lead Cross-Functional Programs
- Drive complex initiatives spanning multiple teams, organizations, and stakeholder groups.
- Establish clarity around goals, priorities, success criteria, milestones, dependencies, risks, and decision-making.
- Build strong partnerships across internal teams, product organizations, leadership groups, external agencies, and strategic collaborators.
- Facilitate planning sessions, reviews, workshops, leadership updates, and operating rhythms that enable teams to move effectively.
- Drive cross-functional alignment on product scope, roadmap priorities, implementation plans, and launch readiness.
- Partner with Engineering and Design teams to define implementation approaches and deliver customer value.
Advance Both Long-Term Vision and Near-Term Delivery
- Operate across multiple planning horizons simultaneously.
- Support future-facing exploration, experimentation, and capability development while driving progress on active product priorities.
- Help define future product opportunities, investment areas, experience roadmaps, and strategic bets.
- Balance strategic ambition with practical execution to move concepts from vision into realized products, experiences, and programs.
- Create pathways that allow long-term innovation and near-term delivery to progress in parallel.
Build Systems for Product and Creative Execution
- Develop and improve operating models, planning frameworks, collaboration patterns, and delivery systems.
- Establish scalable approaches that enable creative and cross-functional teams to define, build, and ship high-quality experiences.
- Coordinate resources, timelines, dependencies, partner engagement, and stakeholder alignment across multiple initiatives.
- Identify opportunities to improve effectiveness, decision-making, execution quality, and organizational health.
- Help build repeatable systems for moving from ambiguous opportunity spaces to clear product direction and implementation.
Champion Customer Impact, Quality, Innovation, and Craft
- Advocate for high-quality customer experiences, product excellence, and creative ambition.
- Support efforts that advance the Studio's creative vision, product strategy, and customer impact.
- Help identify emerging opportunities, partnerships, and new areas for product innovation.
- Foster a culture of experimentation, customer learning, collaboration, and continuous improvement.
- Ensure shipped experiences reflect high standards for usability, coherence, accessibility, trust, and craft.
QualificationsRequired Qualifications:
- Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
Preferred Qualifications:
- 7+ years of experience in Product Management, Product Planning, Experience Strategy, Creative Production, Design Program Management, or related disciplines.
- Demonstrated success defining and delivering products, features, experiences, or strategic initiatives from concept through implementation.
- Experience developing product strategies, requirements, prioritization frameworks, roadmap inputs, and execution plans.
- Experience leading ambiguous 0-to-1 initiatives and translating early opportunities into clear product direction.
- Strong communication, facilitation, stakeholder management, and organizational skills.
- Experience partnering closely with Design, Research, Engineering, Marketing, Brand, Business Development, Legal, Product Management, external agencies, and strategic partners.
- Ability to navigate ambiguity, create clarity, and influence decisions across diverse stakeholder groups.
- Strong systems-thinking, strategic thinking, product judgment, and execution skills.
- Passion for customer experiences, innovation, emerging technologies, and human-centered AI.
- Experience with AI products, agents, conversational experiences, consumer technology, enterprise software, or digital experiences.
- Experience influencing product roadmaps, investment decisions, and cross-org priorities.
- Experience defining product requirements and driving product delivery in highly cross-functional environments.
- Experience using qualitative and quantitative insights to inform product decisions.
- Familiarity with experimentation, prototyping, customer research, product validation, and iteration methodologies.
- Experience working in incubation, emerging technology, or future-facing product environments.
- Interest in the future of AI-powered experiences and human-centered technology.
Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
