Microsoft

Principal Product Manager

Microsoft • $142K — $274K *
Redmond, WA 98052In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
  • Preferred: Bachelor's Degree AND 12+ years experience in relevant fields OR equivalent experience.
  • 4+ years experience taking a product, feature, or experience to market.
  • 6+ years experience improving product metrics in relevant markets.
  • 6+ years experience disrupting a market with a product or feature.

Responsibilities

  • Own the eval lifecycle end-to-end: design, build, and maintain evaluation suites measuring quality and safety.
  • Gate model and feature launches: set entry/exit criteria for updates and make release decisions in partnership with leadership.
  • Translate model behavior into product requirements: analyze outputs to identify patterns and prioritize fixes.
  • Build feedback loops: establish processes to convert user feedback into structured evaluation cases.
  • Partner cross-functionally: collaborate with various teams to ensure product development reflects user needs.
  • Define what 'good' looks like: set criteria for high-stakes scenarios without existing guidelines.
  • Communicate quality tradeoffs: clearly articulate what features were shipped or held back to leadership.

Benefits

  • Health, dental, and vision insurance
  • Health savings account with company match
  • Retirement savings plan with company match
  • Generous paid time off and holiday schedule
  • Professional development opportunities
Full Job Description
Overview

Copilot's usefulness lives or dies on whether it actually does what people need reliably, safely, and across an enormous range of real enterprise and consumer scenarios. We're looking for a Principal Product Manager to own how we measure that.

You'll build and run the evaluation systems that determine whether a model update, a new Copilot skill, or an agentic workflow is ready to ship. You'll partner directly with applied research, model training, and engineering teams to turn "does this feel better" into concrete, defensible metrics and you'll use those metrics to shape what we prioritize next.

This is a technical, judgment-heavy PM role. You won't just write requirements docs; you'll personally dig into transcripts, build eval sets, argue about what "good" means for a given surface, and make the call on whether something is ready for customers.

Responsibilities

  • Own the eval lifecycle end-to-end: design, build, and maintain evaluation suites (offline benchmarks, live A/B experiments, agentic task suites, red-team/adversarial sets) that measure quality, safety, and task success across Copilot surfaces (Microsoft 365, Windows, Edge, Copilot Studio agents, etc.)
  • Gate model and feature launches: define entry/exit criteria for shipping model updates or new capabilities, and make the ship/no-ship call in partnership with research and engineering leadership
  • Translate model behavior into product requirements: read outputs and failure modes directly, identify patterns, and turn them into prioritized fixes - whether that's a training data gap, a prompt/system-message change, or a UX guardrail
  • Build feedback loops: stand up pipelines that turn user feedback, support signals, and enterprise customer escalations into structured eval cases, so regressions get caught before they reach customers
  • Partner cross-functionally: work daily with applied scientists, ML engineers, Responsible AI, and Trust & Safety teams to represent user needs in model development, and represent model capabilities/limitations back to the broader product org
  • Define what "good" looks like for ambiguous, high-stakes scenarios (enterprise data handling, agentic actions taken on a user's behalf, multi-turn reasoning) where there's no existing playbook
  • Communicate quality tradeoffs clearly to leadership - what shipped, what didn't, what the residual risk is, and why.


Qualifications

Required Qualifications:
  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development
    • OR equivalent experience.

Preferred Qualifications:

  • Bachelor's Degree AND 12+ years experience in product/service/program management or software development
    • OR equivalent experience.
  • 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
  • 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
  • 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).


Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

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At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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