Microsoft

Principal Product Manager - M365 Messaging

Microsoft • $142K — $274K *
Redmond, WA 98052In-Person
Enterprise Technology
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree and 8+ years in product/service/program management or software development
  • OR equivalent experience
  • Preferred: 12+ years in product/service/program management or software development
  • 4+ years of market experience taking a product or feature to launch
  • 6+ years improving product metrics for market products or experiences

Responsibilities

  • Own the platform vision and roadmap for the conversation store
  • Drive conversation-store convergence toward a unified schema
  • Lead the Copilot Notifications charter
  • Scale the Tasks platform for better task representation
  • Champion enterprise trust regarding compliance and data security
  • Set the bar on operational health through analytics
  • Lead cross-organization alignment and adoption initiatives
  • Represent the platform in leadership reviews

Benefits

  • Healthcare and wellness benefits
  • Retirement plan contributions
  • Generous paid time off
  • Professional development opportunities
  • Employee discounts and perks
Full Job Description
Responsibilities

  • Own the platform vision and roadmap for the conversation store for Copilot and agents - defining the durable primitives (conversations, threads, intermediate agent outputs, reasoning traces, tasks, notifications) that all Copilot scenarios build on.
  • Drive conversation-store convergence toward a unified schema: separate intermediate agent outputs and reasoning traces to improve conversation loading and unlock client-side pagination, align storage and schema, and converge real-time transport (multi-endpoint presence, streaming) across surfaces.
  • Lead the Copilot Notifications charter - evolve the extensible, end-to-end notification pipeline, prioritize notifications across products to reduce overload, and give users control through notification settings that re-engage them across mobile, email, and in-app.
  • Scale the Tasks platform - mature first-class task representation across Copilot surfaces and Teams; enable a unified task hub as the control tower for AI work; and evolve toward an agent-to-agent (A2A) task-compatible interface.
  • Champion enterprise trust - own compliance, auditability, data lifecycle, and large-message support, preventing data leakage and unintended duplication as conversations grow richer.
  • Set the bar on operational health - drive analytics for volume, latency, and cost, turning baseline measurement into actionable dashboards and competitive benchmarks that inform platform goals.
  • Lead cross-organization alignment and adoption - establish a clear engagement and prioritization model with partner teams, and guide them toward reusable platform capabilities rather than parallel one-off stores.
  • Represent the platform in leadership reviews - communicate architectural decisions, sequencing, risks, and delivery implications to executives and partners, and build alignment across teams that do not report to you.


Qualifications

Required Qualifications:

  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development
    • OR equivalent experience.


Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Preferred Qualifications:
  • Bachelor's Degree AND 12+ years experience in product/service/program management or software development
    • OR equivalent experience.
  • 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
  • 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
  • 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
  • Demonstrated ownership of a platform or infrastructure-adjacent product at scale, including setting strategy that multiple partner teams adopted.
  • Track record of translating complex partner and customer requirements into durable, reusable platform capabilities - not one-off integrations.
  • Proven ability to drive cross-organizational technical strategy and alignment, influencing without authority across engineering and product teams.
  • Solid written and verbal communication skills, with the ability to frame architectural tradeoffs for both engineers and executives
  • Experience with large-scale distributed systems - messaging, storage, pub/sub, or notification platforms (e.g., distributed NoSQL databases, event delivery pipelines).
  • Familiarity with AI / Copilot orchestration, agentic workflows, or large language model conversation modeling (e.g., intermediate agent outputs, reasoning traces, multi-agent scenarios).
  • Experience evaluating and driving non-functional requirements such as reliability, latency, auditability, compliance, and cost at scale.
  • Demonstrated ability to identify patterns across partner implementations and converge them onto shared platform standards and schemas.
  • Experience leading multi-team, multi-quarter initiatives with cross-organizational dependencies and phased migration plans.
  • Comfort operating in a fast-moving, ambiguous space where feature scope and partner priorities evolve in parallel across multiple organizations.
  • Willingness to partner across global engineering and product teams and time zones, with periodic travel for partner and leadership reviews.


#M365Core

Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800.00 - $274,800.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000.00 - $304,200.00 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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