Position SummaryKaseya is seeking an experienced, strategic, and highly customer-focused Principal Product Manager to lead the vision, strategy, and execution of key product initiatives across our IT Complete portfolio. This role is responsible for driving long-term product strategy, influencing executive stakeholders, and delivering innovative solutions that create measurable business impact.
As a senior individual contributor, the Principal Product Manager will partner closely with Engineering, Architecture, Design, Sales, Marketing, Customer Success, and Executive Leadership to define market-leading products that address the evolving needs of MSPs and IT professionals. This role requires strong technical acumen, exceptional business judgment, and a proven track record of delivering successful SaaS products at scale.
Key Responsibilities- Define and drive multi-year product vision, strategy, and roadmap aligned with Kaseya's corporate objectives.
- Identify market opportunities through customer engagement, competitive analysis, industry trends, and data-driven insights.
- Own complex product initiatives spanning multiple teams, business units, and technology platforms.
- Translate customer and business requirements into clear product specifications, user stories, and prioritization frameworks.
- Partner with Engineering and Architecture teams to deliver scalable, secure, and high-performing solutions.
- Lead roadmap planning and investment decisions based on business value, customer impact, and technical feasibility.
- Establish metrics and KPIs to evaluate product success and drive continuous improvement.
- Influence executive decision-making through thoughtful product recommendations and business cases.
- Champion customer-centric product development practices across the organization.
- Collaborate with Sales, Marketing, and Customer Success teams to support go-to-market planning, product positioning, and customer adoption.
- Mentor and provide guidance to Product Managers across the organization.
- Serve as a product thought leader internally and externally through customer engagements, conferences, and strategic partner discussions.
Required Qualifications- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 10+ years of Product Management experience, including ownership of product strategy, roadmap development, and product delivery.
- Demonstrated success launching and scaling complex SaaS, cloud, enterprise software, or technology products.
- Strong understanding of Agile product development methodologies and software development lifecycles.
- Proven ability to influence executive stakeholders and lead cross-functional teams without direct authority.
- Exceptional analytical, strategic thinking, communication, and stakeholder management skills.
- Experience using data and customer insights to drive product decisions and business outcomes.
- MBA or advanced degree preferred.
- Experience in IT management, cybersecurity, MSP, automation, or enterprise technology solutions.
- Product Management certifications (CSPO, Pragmatic Institute, Product School, or equivalent).
