About the roleYou will own the experience for our Healthcare and Life Sciences (HLS) vertical, partnering with a PM who owns the roadmap. This is not a traditional UX or UI role. A typical problem looks like agentic case review, where an AI evaluates a claim against policy and a person confirms or overrides the decision. You design how that works within our users' context. You will report to the Senior Director of Design for Vertical Solutions.
What we're looking for- An excellent design and experience thinker. This is the non-negotiable. Everything else can be taught.
- Around 10 or more years of product design experience owning meaningful product areas.
- A strong instinct for what the experience needs. You dig into unfamiliar domains, spot the gaps early, and push quality higher rather than waiting to be told.
- A consumer-grade bar. You know what truly intuitive software feels like, and you bring that to a regulated, high-stakes domain.
- You build. Claude Code is your primary tool. You do not need to be a software engineer, but you should be comfortable in a modern frontend stack and able to move quickly from idea to working prototype. Not fluent in Claude Code yet? You can learn it here if you are genuinely excited to work this way.
- Familiarity with the rest of our toolset: GitHub, Figma, and Claude.ai.
- Comfort with ambiguity.
Nice to have- Experience designing for healthcare, life sciences, or another regulated industry such as financial services.
- Experience designing for AI or agentic products, especially anything involving human oversight, trust, or governance.
- Experience on a small team where you wore many hats.
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Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
