CaptivateIQ, Inc.

Principal Product Designer

CaptivateIQ, Inc.$203K — $298K *
US-AnywhereRemote in Toronto, ON
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years designing B2B SaaS products, ideally enterprise or systems-heavy software
  • Proven track record leading high-impact initiatives as an individual contributor
  • Strong proficiency in UX, UI, system design, and interaction design
  • Deep understanding of product, domain, and business factors influencing design decisions
  • Experience with complex, data-heavy, workflow-driven systems at enterprise scale
  • Ability to mentor and elevate other design leaders
  • Exceptional written, verbal, and visual communication skills

Responsibilities

  • Define and drive the design vision for the product area
  • Lead and guide design work across multiple teams, setting high standards
  • Identify and lead complex, high-impact initiatives to shape new opportunities
  • Design and evolve foundational systems to ensure cohesion and quality
  • Mentor designers to enhance team performance over time
  • Co-lead with senior leaders to influence product strategy and priorities
  • Proactively improve collaboration and execution across teams
  • Stay updated on industry trends and emerging technologies to elevate product experiences

Benefits

  • Comprehensive Healthcare with full coverage for employees
  • Flexible Time Off including quarterly mental health days
  • Annual Stipends for professional development and personal needs
  • Work Anniversary Bonuses to celebrate milestones
  • Retirement Savings plan to support future financial security
  • Latest Apple hardware provided to facilitate optimal work
  • Active Employee Resource Groups fostering a diverse and inclusive community
Full Job Description
About the Role

We're looking for a Principal Product Designer to lead design within CaptivateIQ's Incentive Compensation Management (ICM) product line. This is a senior individual contributor role for a designer who thrives in complexity, owns large problem spaces end to end, and leads through influence, judgment, and craft-setting vision and shaping product direction across teams and the broader organization.

You'll operate with high autonomy and partner closely with Product, Engineering, CX, and executive leadership to solve complex, high-impact problems and establish what great looks like for enterprise-scale systems.

What You'll Do

  • Define and drive the design vision for a major product area, aligning closely with Product and Engineering leadership
  • Lead and guide design across multiple teams, reviewing and approving work, and setting the bar for craft, systems thinking, and execution
  • Identify and lead the most complex, high-impact initiatives across the product and organization, shaping new problems and opportunities that drive customer and business impact
  • Design and evolve foundational systems, architectures, and reusable patterns, championing platform and systems thinking to ensure cohesion and quality
  • Act as a force multiplier by mentoring designers and helping teams raise their execution bar over time
  • Co-lead with senior Product and Engineering leaders to influence product strategy and prioritization
  • Improve how teams work together, proactively identifying gaps in execution, collaboration, or quality and helping teams course-correct
  • Stay current on industry trends and emerging technologies (including AI), using that insight to raise the bar for CaptivateIQ's product experiences
  • Communicate clearly at the org and company level, including writing crisp documents that articulate vision, direction, and tradeoffs


What you'll Bring

  • 12+ years of experience designing B2B SaaS products, ideally enterprise, platform, or systems-heavy software
  • Demonstrated success leading company-critical, high-impact initiatives as an individual contributor
  • Exceptional strength in UX, UI, system design, and interaction design, with a track record of setting quality standards others follow
  • Deep product, domain, and business acumen, with the ability to influence strategy and connect design decisions to commercial outcomes
  • Experience designing complex, data-heavy, workflow-driven systems at enterprise scale
  • Proven ability to coach and elevate other design leaders, including senior- and Staff-level designers
  • Comfort operating with high autonomy, navigating ambiguity, and creating clarity where none exists
  • Exceptional written, verbal, and visual communication skills, with the presence and confidence to influence at the executive level
  • Strong judgment, leadership presence, and ability to drive alignment and accountability without formal authority


What Success Looks Like

  • You lead complex initiatives within your product area with limited direction
  • You help clarify and refine direction when problems are not fully defined
  • You develop and drive a clear product experience point of view within your area-ensuring what we build delivers meaningful customer value and measurable business impact
  • Your perspective materially shapes product decisions within your team
  • Your work increases coherence and quality across the experiences you touch


Why This Role Matters

  • Incentive compensation is where business intent becomes reality, where complex rules directly affect how people are paid, how companies build trust, and how revenue teams stay motivated. As CaptivateIQ evolves rapidly and embraces increasingly sophisticated, AI-driven workflows, this space continues to grow in complexity and strategic importance.
  • As a Principal Product Designer, you'll help define what's next for this system, and for how powerful enterprise platforms should feel, scale, and evolve. Your work will shape the foundations of the product, set the quality bar for the organization, and influence how teams across CaptivateIQ design and build


Benefits

  • Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
  • Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
  • Annual Stipends: Dedicated funds for your professional development and caretaking needs.
  • Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
  • Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
  • Premium Tools: The latest Apple hardware to empower you to do your best work.
  • Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.


$203,749 - $298,700 a year

The compensation offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. The base salary range for this role is $203,749- $298,700. Compensation for candidates hired in Canada will be provided in Canadian dollars and may differ from the ranges listed above due to currency conversion. Base salary is just one component of CaptivateIQ's competitive total rewards package, which also includes equity, comprehensive health benefits, and other perks and benefits.

About CaptivateIQ, Inc.

CaptivateIQ is a software company that provides a platform for managing sales commissions. The company's platform enables sales teams to calculate and manage their commissions in real-time, reducing errors and increasing transparency. CaptivateIQ's clients include some of the world's leading sales organizations, such as Salesforce, HubSpot, and Zoom. The company was founded in 2017 and is headquartered in San Francisco, California.
Learn more about CaptivateIQ, Inc.
Size
50 employees
Industry
Net Income
-$2 million
Founded
2017
5 Year Trend
+10%
Revenue
$10 million

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