Apollo.io

Principal Product Builder, Deliverability & Connectivity

Apollo.io$205K — $256K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of product management experience including strategy and launch ownership
  • Demonstrated AI-native skills with tools like Claude Code and Figma AI for prototyping
  • Principal-level ownership with significant visibility across the company
  • Strong judgment in identifying high-leverage problems and making tradeoffs
  • Systems thinker with expertise in mailboxes, domains, and marketing automation
  • Technical fluency in APIs, architecture, and instrumentation
  • Ability to create clarity and drive progress in ambiguous situations

Responsibilities

  • Own the vision and strategy for Deliverability & Connectivity
  • Develop Apollo's messaging infrastructure layer
  • Create product experiences that enhance customer system connections and execution
  • Ensure safe and reliable sending across diverse channels
  • Make integration decisions with various digital platforms and tools
  • Collaborate cross-functionally with Product, Engineering, and more
  • Define metrics for connection health and user outcomes

Benefits

  • Equity options
  • Company bonuses or commissions
  • 401(k) plan
  • Flexible Paid Time Off (PTO) and paid holidays
  • Parental leave
  • Employee assistance program and wellbeing resources
  • Global travel coverage
  • Comprehensive medical, dental, and vision benefits
Full Job Description
This role owns Deliverability & Connectivity, the trust layer that determines whether Apollo can reliably send, sync, route, suppress, enrich, and activate across a customer's GTM stack.

Apollo is expanding from "help me find and message prospects" to "help me run my GTM motion." That only works if Apollo can connect to the customer's systems, send through trusted channels, respect their rules, diagnose what breaks, and help sales and marketing teams scale without creating risk.

This is not a narrow deliverability role. It spans mailbox connectivity, domain setup, ESPs, marketing systems, CRMs, suppression sources, routing systems, workflow automation, diagnostics, and the infrastructure that makes Apollo a trusted GTM execution platform.

This is the opportunity: build the connected messaging and execution foundation that lets Apollo become the operating system for modern GTM.

What you will own
  • The vision, strategy, and roadmap for Deliverability & Connectivity
  • Apollo's messaging infrastructure layer across deliverability, mailbox connectivity, ESPs, marketing systems, diagnostics, and safe execution
  • Product experiences that help customers connect systems, understand health, diagnose issues, and confidently launch GTM motions
  • Safe-to-send and safe-to-scale experiences across domains, mailboxes, ESPs, suppression rules, and sending paths
  • Build vs. partner vs. integrate decisions across ESPs, MAPs, CRMs, data platforms, routing systems, and workflow tools
  • Metrics across connection health, healthy setup, send reliability, deliverability health, sync reliability, self-serve resolution, activation, retention, and customer outcomes
  • Cross-functional alignment across Product, Engineering, Design, GTM, Support, Data, and Enablement
  • The long-term evolution of Apollo into the trusted execution layer for sales and marketing

What you will do
  • Get close to customers, GTM teams, Support, and internal users to understand where trust breaks down across setup, connectivity, sending, syncing, suppression, and execution
  • Set product strategy for how Apollo should connect to the systems customers already use and help them execute GTM motions safely and reliably
  • Prototype quickly using tools like Claude Code, Cursor, Lovable, Figma AI, and other AI-native workflows to validate ideas before scaling investment
  • Turn complex infrastructure into simple customer experiences across SPF, DKIM, DMARC, DNS, OAuth, mailbox limits, ESP connectivity, suppression, bounce handling, and send safety
  • Lead build vs. partner vs. integrate decisions across ESPs, MAPs, CRMs, data platforms, and workflow systems
  • Partner deeply with Engineering on architecture, reliability, observability, APIs, data models, and edge cases while staying anchored in customer and business outcomes
  • Partner with Design to make trust visible: what is connected, healthy, risky, blocked, and what action to take next
  • Partner with GTM, Support, and Customer Success to reduce preventable customer pain and turn reliability into a product advantage
  • Define the KPI tree and learning loop for the product area, then use it to prioritize, measure, and iterate
  • Raise the bar for product clarity by writing crisp strategy docs, PRDs, launch plans, and tradeoff memos that make the next best action obvious


What we are looking for
  • 7+ years of product management experience, including ownership of complex product areas from strategy through launch
  • AI-native builder. You use tools like Claude Code, Cursor, Lovable, Figma AI, or similar to prototype, validate, and accelerate execution. You can point to things you built or shipped, not just specs you wrote
  • Principal-level ownership across a meaningful product area with company-level visibility
  • Strong product judgment. You know how to find the highest-leverage problems, make hard tradeoffs, and protect focus
  • Systems thinker. You can reason across mailboxes, domains, ESPs, MAPs, CRMs, suppression, consent, routing, workflows, and downstream execution
  • High agency. You create clarity in ambiguous environments and move work forward without waiting for perfect structure
  • Technical fluency across architecture, reliability, observability, APIs, data models, instrumentation, and edge cases
  • Customer empathy for where trust breaks down for sales, marketing, RevOps, admins, and end users
  • Execution excellence. You define, ship, measure, and iterate without thrash
  • Strong influence and communication. You align teams, build trust quickly, and make complex systems feel simple
Nice to have
  • Experience in email deliverability, ESPs, marketing automation, messaging infrastructure, notifications, integrations, or GTM systems
  • Familiarity with SPF, DKIM, DMARC, DNS, OAuth, suppression, consent, bounce handling, mailbox limits, reputation systems, or sending infrastructure
  • Experience building integrations with CRMs, MAPs, ESPs, data platforms, routing tools, or workflow automation systems
  • Experience building for sales, marketing, RevOps, customer success, or GTM operators
  • Experience using analytics, experimentation, observability, or support data to improve platform reliability and customer outcomes


The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.

Tier 1 Pay Range (San Francisco, New York City, Seattle)

$236,000-$295,000 USD

Tier 2 Pay Range (All other US Locations)

$205,200-$256,500 USD

About Apollo.io

Apollo.io is a provider of sales engagement and lead generation software that helps businesses find and connect with potential customers. The company's products include Apollo Prospector, which uses artificial intelligence to identify and prioritize leads based on a company's ideal customer profile; Apollo Outreach, which automates the process of sending personalized emails and follow-up messages to prospects; and Apollo X, which provides real-time insights into sales performance and customer engagement. Apollo.io's customers include some of the world's largest companies in industries such as finance, healthcare, and e-commerce.
Learn more about Apollo.io
Size
200 employees
Industry
Founded
2015

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