Principal Platform Engineer- Customer Communication Orchestration

Worldpay

$120K — $150K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field (IT, Computer Science, Engineering)
  • 10+ years of experience in platform engineering or related roles
  • Expertise in designing RESTful and SOAP APIs using Java and Python
  • Proficient in web technologies (JavaScript, HTML, CSS, Ajax, JQuery)
  • Experience with cloud platforms (AWS, including EKS, MSK, Snowflake)
  • Skilled in Agile project management methodologies
  • Knowledge of database technologies (Cassandra, PostgreSQL, Oracle)

Responsibilities

  • Architect omnichannel communication solutions integrating IVR and web platforms
  • Build integration frameworks for digital outreach and develop respective web services
  • Implement secure communication protocols for data compliance
  • Design responsive user interfaces using Vue.js and other web technologies
  • Manage relational and NoSQL databases for high performance
  • Collaborate with cross-functional teams in Agile environments
  • Monitor production issues for timely resolution and minimal disruption

Benefits

  • A variety of career development tools and resources
  • Opportunities to work on significant challenges in the payment industry
  • Support for community charitable initiatives
Full Job Description
Job Description

Worldpay, LLC seeks Principal Platform Engineer- Customer Communication Orchestration in Cincinnati, OH to design and develop scalable, enterprise-grade applications using Java full stack technologies.

What you will be doing

The Principal Platform Engineer- Customer Communication Orchestration will architect and implement omnichannel communication solutions that integrate IVR, web, and cloud-based platforms to deliver seamless customer experiences across digital channels. Additionally, the role will:

  • Build and maintain integration-frameworks for digital channels for outreach and develop and integrate RESTful and SOAP web services for both internal and external system communication.
  • Implement secure communication protocols, including TLS and MTLS, to ensure data integrity and compliance.
  • Utilize AWS services including EKS, MSK, and Snowflake for cloud-native application deployment and data warehousing.
  • Design and develop responsive user interfaces using Vue.js, JSP, HTML5, and Flex UI frameworks.
  • Manage and optimize relational and NoSQL databases, including Oracle, PostgreSQL, Cassandra, and Snowflake.
  • Collaborate with cross-functional teams in Agile environments to deliver high-quality software solutions and coordinate effectively with onsite and offshore development teams to ensure alignment on deliverables, timelines, and quality standards.
  • Work closely with enterprise solution architects, application security and compliance architects, and product managers to translate business requirements into technical specifications and system designs.
  • Monitor and troubleshoot production issues, including token expiration and system alerts, will be essential to ensure timely resolution and minimal service disruption.


Requirements

Bachelor's degree or foreign equivalent in Information Technology Systems, Applied Computer Science, Computer Science, Mechanical Engineering or related field and ten (10) years of progressively responsible experience in the job offered or a related occupation: Designing and implementing RESTful and SOAP APIs using Java, Python, and utilizing tools including Postman, Bruno, and Swagger for testing and API documentation. Design and implementing solutions in Web and Front-End technologies including JavaScript, HTML, CSS, Ajax, and JQuery. Building and implementing database frameworks using Cassandra, Postgres, MySQL, DB2, and Oracle database technologies. Working in Agile Project management methodology. Developing applications supporting financial technology organizations, using IBM WebSphere and Apache Tomcat and AWS cloud technologies. Developing robust applications using technology frameworks including Spring, Vue.js, Spring Boot, Hibernate, and Struts. Telecommuting and/or working from home may be permissible pursuant to company policy. When not telecommuting, must report to work site.

What we offer you

  • A competitive salary and benefits
  • A variety of career development tools, resources and opportunities
  • The chance to work on some of the most challenging, relevant issues in the payment industry
  • Time to support charities and give back in your community


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