Starbucks Corporation

principal engineer, AI Experiences, Enterprise Applications & Decision Platforms

Starbucks Corporation$150K — $180K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in software engineering, platform engineering, or enterprise architecture.
  • Proven experience in designing and scaling enterprise platforms and distributed systems.
  • Deep knowledge of cloud-native architectures and modern software delivery practices.
  • Strong ability to design systems that balance usability and security.
  • Expertise in analytics, AI, and data-driven applications.
  • Exceptional skills in influencing technical direction across organizations.
  • Strong communication and stakeholder management abilities.

Responsibilities

  • Define the future vision for user interactions with enterprise knowledge and analytics.
  • Establish architectural patterns for AI assistants and recommendation engines.
  • Create cohesive strategies integrating data, analytics, workflows, and AI.
  • Guide the evolution towards context-aware decision support and automation.
  • Support leaders in creating principles for consistent user experiences.
  • Drive the adoption of AI to enhance decision-making and automate processes.
  • Champion the development of semantic models and knowledge frameworks.

Benefits

  • Comprehensive medical, dental, and vision insurance options.
  • Paid parental leave, family expansion reimbursement, and sick time.
  • 401(k) retirement plan with employer match and company stock program.
  • 100% tuition coverage for first-time bachelor's degree through Arizona State University.
  • Access to financial well-being tools and student loan management resources.
Full Job Description
Now Brewing - principal engineer, AI Experiences, Enterprise Applications & Decision Platforms! #tobeapartner

We are seeking a visionary Principal Engineer to define and lead the next generation of enterprise data, application, and AI-enabled experiences.

This role supports the development of artificial intelligence, enterprise data platforms, application architecture, user experience, and governance. The successful candidate will be responsible for shaping how employees, analysts, operators, and leaders interact with enterprise information, analytics, workflows, and intelligent systems.

The ideal candidate will support the development of the architecture, standards, and engineering practices that transform governed enterprise data into intuitive, scalable, and secure user experiences. This includes defining how conversational interfaces, intelligent applications, workflow systems, analytical tools, and decision-support technologies come together as a cohesive ecosystem.

A key aspect of the role is helping the organization evolve from fragmented reporting and application experiences toward unified, AI-enabled platforms that deliver context-aware insights, recommendations, automation, and action-oriented decision support.

As a principal engineer, AI Experiences, Enterprise Applications & Decision Platforms, you will...

Define the Future of Enterprise AI Experiences
  • Establish the long-term vision for how users discover, access, and interact with enterprise knowledge, analytics, and intelligent systems.
  • Define architectural patterns for conversational interfaces, AI assistants, recommendation engines, and agent-based solutions.
  • Create a cohesive strategy that connects data, analytics, workflows, and AI into seamless business experiences.
  • Guide the evolution toward proactive, context-aware decision support and automation.

Lead Enterprise Application Platform Strategy
  • Define the architecture of modern business applications built on governed enterprise data.
  • Establish standards for application hosting, user experience, integration, deployment, and lifecycle management.
  • Create scalable frameworks that allow teams to rapidly develop applications while maintaining consistency, governance, and security.
  • Drive simplification and rationalization across overlapping application and reporting technologies.

Create a Unified User Experience Architecture
  • Support leaders to establish principles that provide users with a consistent way to discover and access business capabilities.
  • Enable a marketplace-style experience that balances self-service innovation with governance and operational control.
  • Ensure experiences remain intuitive regardless of the underlying technology stack.

Drive AI and Intelligent Automation Adoption
  • Partner with business and technology teams to identify opportunities where AI can accelerate decision making and reduce manual effort.
  • Define reusable patterns for intelligent workflows and automated actions.
  • Establish standards for integrating AI capabilities into operational and analytical experiences.
  • Promote responsible and governed adoption of emerging AI technologies.

Advance Context & Knowledge Engineering
  • Support and champion the development of semantic models, metadata strategies, business ontologies, and knowledge frameworks that improve AI effectiveness.
  • Enable systems to understand relationships between data, processes, users, and business concepts.
  • Drive contextualization strategies that improve discoverability, reuse, and decision quality.
  • Establish foundations for enterprise-scale intelligent systems.

Governance, Security & Platform Standards
  • Support leaders in the development of scalable access control and authorization patterns for business-facing applications and AI experiences.
  • Create reference architectures and engineering standards that support secure, compliant, and maintainable systems.
  • Ensure innovation can occur without creating fragmentation, duplication, or operational risk.

Technical Leadership
  • Serve as a recognized technical authority across multiple organizations.
  • Influence architecture strategy at senior leadership levels.
  • Mentor engineers, architects, and technical leaders.
  • Lead architecture reviews, technology evaluations, and standards development.
  • Drive alignment across engineering, product, security, user experience, and business stakeholders.

We'd love to hear from people with...

Required Qualifications
  • 10+ years of experience in software engineering, platform engineering, enterprise architecture, or related disciplines.
  • Demonstrated experience designing and scaling enterprise platforms and distributed systems.
  • Deep understanding of cloud-native architectures, APIs, application frameworks, and modern software delivery practices.
  • Experience designing systems that balance usability, governance, security, and scalability.
  • Strong background in analytics, AI, data-powered applications, or intelligent systems.
  • Proven ability to influence technical direction across organizational boundaries.
  • Exceptional communication and stakeholder management skills.

Preferred Qualifications
  • Experience with generative AI, conversational interfaces, intelligent agents, or recommendation systems.
  • Experience building internal platforms, marketplaces, portals, or developer ecosystems.
  • Knowledge of metadata management, semantic technologies, knowledge graphs, and ontology-driven architectures.
  • Experience designing highly governed enterprise applications and platforms.
  • Familiarity with enterprise-scale analytics and decision-support environments.
  • Experience integrating operational workflows with analytical and AI-driven capabilities.
  • What Success Looks Like
  • Within the first 12-18 months, this leader will:
  • Define a clear enterprise strategy for AI-enabled business experiences.
  • Establish architectural patterns for intelligent applications and decision-support systems.
  • Create a scalable framework for application development and governance.
  • Reduce fragmentation across enterprise applications, reporting tools, and analytical experiences.
  • Enable teams to innovate rapidly while maintaining consistency, security, and operational excellence.
  • Improve access to trusted information and accelerate decision making across the organization.
  • Lay the foundation for a future where intelligent systems proactively assist users, recommend actions, and automate routine decision-making processes.


As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire withevery cup. Apply today!

About Starbucks Corporation

Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. With 23,132 stores in 65 countries and territories, Starbucks locations serve hot and cold drinks, whole-bean coffee, microground instant coffee, espresso, caffe latte, full-leaf teas, evolution fresh juices, pastries, and snacks. Most stores also sell pre-packaged food items, hot and cold sandwiches, and items such as mugs and tumblers. The stores also offer a variety of beers, wines, and appetizers, and markets books, music, and film. Some of the company’s products are seasonal or specific to the locality of the store. Starbucks-brand coffee, ice cream, and bottled cold coffee drinks are also sold at grocery stores. Starbucks was founded by Orin Smith in October 1971 and is based in Seattle, Washington.

Starbucks Corporation Careers

Join the vibrant team at Starbucks Corporation, a premier destination for passionate, innovative professionals seeking impactful careers in the coffee industry and beyond. As a global leader in coffee and a champion of sustainable practices, Starbucks offers unparalleled job opportunities that promise both personal and professional growth.

Work You’ll Do

Embark on a fulfilling career path at Starbucks Corporation where you can blend your skills with a culture of excellence and innovation. Our team members are at the heart of our business, and we empower them through leadership development, diversity training, and continuous learning opportunities.

Transform Your Career

With Starbucks, you're not just taking a job; you're joining a culture that nurtures innovation, leadership, and a commitment to diversity and community involvement. Our baristas, managers, and corporate employees all play integral roles in our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.

Innovate and Lead

At Starbucks, innovation isn't just about coffee. It's about revolutionizing the way we connect with customers and grow our business. Lead the charge in creating and implementing new ideas as part of a team that values bold thinking and a fresh approach to challenges.

Professional Growth and Development

Starbucks is committed to the growth of its employees. Whether through professional development programs, internships, or leadership training, we provide the tools needed for you to advance your career within the company. Our robust benefits package supports the health, financial, and lifestyle needs of our team members and their families.

Join Our Team

Explore the array of job opportunities at Starbucks Corporation—from baristas to management positions. We are hiring creative, driven individuals who are ready to make meaningful contributions. Bring your unique perspective and talents to Starbucks and help us continue our legacy of innovation and exceptional service.

Networking and Career Advancement

Starbucks is a place where networking and professional relationships flourish. Connect with leaders and peers who can help guide your career path, and take advantage of our comprehensive training programs that prepare you for future leadership roles.

Internship Opportunities

Gain real-world experience and build your resume through a Starbucks internship. Our interns work on projects that matter, gaining skills that are crucial to succeeding in the coffee industry and beyond. It’s an opportunity to see what a career at Starbucks might look like, with many interns going on to full-time positions within the company.

Stay Connected

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Join us and be part of a company that prides itself on growth, innovation, and a positive employment culture.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Starbucks Corporation.

Explore Starbucks Careers

Whether you're beginning your career journey or looking to enhance it, Starbucks offers a dynamic path filled with opportunities for success. Join us and become part of a team that is passionate about coffee, community, and making a positive impact in the world.
Learn more about Starbucks Corporation
Size
383,000 employees
Market Cap
$113.2 billion
Industry
Net Income
$664.8 million
Founded
1971
5 Year Trend
+7.6%
Revenue
$23.1 billion
NASDAQ

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