Keurig Dr Pepper

Principal Business Quality Analyst (BQA) -Salesforce Consumer Goods Cloud (REX)

Keurig Dr Pepper$97K — $165K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • 8+ years of experience in relevant roles
  • 5+ years of DSD industry experience
  • Hands-on expertise in Consumer Goods retail execution processes
  • Experience with Salesforce CG Cloud or comparable solutions
  • Strong capabilities in translating business needs into testable criteria
  • Proficient in executing various types of testing from a user perspective

Responsibilities

  • Act as the domain expert for retail execution in Salesforce CG solutions
  • Partner with stakeholders to clarify requirements and identify edge cases
  • Serve as a quality gatekeeper for operational usability of solutions
  • Design and execute functional, integration, and user acceptance testing
  • Plan and implement various types of testing for existing and new functionalities
  • Identify delivery lifecycle gaps to minimize rework and defects
  • Collaborate with teams to triage defects and certify readiness for release

Benefits

  • Medical, Dental, and Vision insurance
  • Disability coverage
  • Paid Time Off including parental leave and vacation
  • 401k with company match
  • Tuition Reimbursement
  • Mileage Reimbursement
  • Annual performance-based bonus
Full Job Description
Job Overview:

We are seeking a Business Quality Analyst (BQA) - Consumer Goods Retail Execution who brings deep retail execution expertise and a strong focus on quality. This hybrid role bridges business analysis and quality assurance to ensure Salesforce Consumer Goods (CG) Cloud solutions meet business needs, support realworld field execution, and are delivered with high quality. The BQA serves as a domain expert and quality gatekeeper, partnering with Product, Engineering, and Business teams to define clear acceptance criteria and validate solutions end to end.

As a Senior Engineer, you will...
  • Act as the retail execution domain expert, ensuring Salesforce Consumer Goods Cloud solutions support realworld field workflows such as store visits, tasks, surveys, promotions, and Perfect Store execution
  • Partner with Product Managers and business stakeholders to clarify requirements, identify edge cases, and translate retail execution needs into clear, testable acceptance criteria
  • Serve as a quality gatekeeper, validating that solutions are not only technically sound but operationally usable by field sales and merchandising teams
  • Design and execute functional, integration, and user acceptance testing (UAT) across CG Cloud and related field/mobile capabilities
  • Plan and implement testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality.
  • Identify gaps early in the delivery lifecycle to reduce rework, defects, and downstream business impact
  • Collaborate closely with Engineering, System Integrators, and QA resources to triage defects, validate fixes, and certify release readiness
  • Collaborate and share lessons learned regarding performance and reliability issues with all stakeholders including developers, other SREs, operations teams, and project management teams.
  • Participate actively in Agile ceremonies, including backlog refinement, sprint planning, reviews, and golive readiness discussions
  • Provide input into release decisions by assessing business readiness, execution risk, and quality outcomes
  • Ensure delivered functionality aligns with retail execution KPIs and operational success metrics, not just stated requirements
  • Oversee, design, implement, and manage DevOps capabilities using continuous integration/continuous delivery toolsets and automation.

Total Rewards:
  • Salary Range: $97,000 - $165,000
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility

Requirements:
  • Bachelor's degree in related field (e.g., Computer Engineering, Information Systems, etc.) or equivalent combination of education and work experience.
  • Typically, 8+ years of experience.
  • Must have 5+ years of DSD industry experience
  • Demonstrated handson experience with Consumer Goods retail execution processes, such as store visits, merchandising, promotions, tasks, surveys, and instore compliance
  • Experience working with Salesforce platforms, preferably Consumer Goods (CG) Cloud or comparable field execution solutions. Familiarity with mobile or offline execution scenarios
  • Proven ability to translate business requirements into clear, testable acceptance criteria
  • Strong experience executing functional, integration, and user acceptance testing (UAT) from a businessuser perspective
  • Strong communication skills with the ability to collaborate effectively with Product, Engineering, QA, and business stakeholders
  • Ability to identify gaps, risks, and edge cases early to protect solution quality and business outcomes
  • Should have strong analytical, critical thinking, process modeling and decision making skills
  • Native-level proficiency/fluent in English.
  • Experience working in DevOps and Agile technology environments. (preferred)

Licenses and Certifications Required:
  • Salesforce CG Cloud or related Salesforce certification preferred

About Keurig Dr Pepper

Keurig is a beverage company that offers a variety of K-Cup pods and single-serve coffee makers. The company provides iced coffee brewers, cappuccino, and latte makers.

Keurig Dr Pepper Careers

Join the vibrant team at Keurig Dr Pepper, a leading beverage company in North America, where innovation, leadership, and diversity thrive. As a powerhouse in the beverage sector, Keurig Dr Pepper offers a plethora of job opportunities that cater to a variety of skills and career aspirations.

Work You’ll Do

At Keurig Dr Pepper, every position contributes to the company's success, from brewing innovation to market leadership. Our team is committed to fostering a culture of growth and professional development, making our company a perfect place for those who are driven to excel in their careers.

Explore Career Paths

Whether you're looking for an internship, full-time employment, or a leadership role, Keurig Dr Pepper provides a dynamic environment where your career can flourish. We are dedicated to hiring talented professionals who are eager to drive our mission of delivering high-quality beverages to consumers globally.

Innovate and Lead

Join a team where innovation is at the core of everything we do. Keurig Dr Pepper is home to a diverse group of forward-thinking professionals who are not only experts in their fields but are also leaders who inspire change and growth within the industry.

Diversity and Inclusion

At Keurig Dr Pepper, we believe diversity fuels innovation. Our commitment to diversity training ensures that all team members have the opportunity to thrive and contribute their unique perspectives. We strive to create an inclusive workplace where everyone feels valued and empowered.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. At Keurig Dr Pepper, you will find a supportive culture that values networking, leadership development, and a work-life balance. We invest in our employees through comprehensive benefits packages and continuous professional development opportunities.

Join Our Team

Search for open positions that match your skills and interests. Keurig Dr Pepper is always on the lookout for passionate, curious, and innovative team players. Explore the exciting employment and internship opportunities available and find out how you can contribute to our community of dedicated professionals.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights—all from the people who work here. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the rewarding career opportunities that await at Keurig Dr Pepper.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s as committed to your career growth as you are. At Keurig Dr Pepper, we’re not just filling positions—we’re building leaders.

Keurig Dr Pepper Jobs

With a commitment to innovation, leadership, and diversity, Keurig Dr Pepper is more than just a beverage company—it's a place where you can make a difference. Join us in our journey to refresh the world and make a lasting impact.
Learn more about Keurig Dr Pepper
Size
27,500 employees
Market Cap
$51 billion
Industry
Net Income
$1.3 billion
Founded
1990
5 Year Trend
+14.5%
Revenue
$11.6 billion
NASDAQ

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