Principal/AVP, Data Insights Focused

Precision

$85K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in social listening, reputation monitoring, or related fields; agency experience preferred.
  • Hands-on experience with social and digital listening platforms (e.g., Brandwatch, Meltwater).
  • Familiarity with GEO landscape and AI-driven discovery mechanisms.
  • Experience managing or mentoring junior staff.
  • Strong multitasking abilities across clients and workstreams.
  • Excellent written and verbal communication skills.
  • Meticulous attention to detail.

Responsibilities

  • Support and manage day-to-day client workstreams, ensuring quality and timeliness.
  • Serve as the primary client contact, communicating needs and escalating issues appropriately.
  • Collaborate cross-functionally with communication, creative, and media teams to integrate insights into campaigns.
  • Guide junior staff, fostering a collaborative team environment.
  • Keep teams informed of account developments and engage in knowledge-sharing.
  • Manage multiple workstreams with attention to detail, proactively flagging risks.
  • Provide strategic analysis and recommendations based on data and insights.

Benefits

  • Flexible hybrid remote/in-office work schedule.
  • Annual bonus opportunities.
  • Retirement plan with 3% automatic contribution.
  • Healthcare coverage with 90% costs covered.
  • Paid vacation, sick leave, and parental leave.
  • Professional development stipend.
Full Job Description
Our team is seeking a Manager or Senior Manager to join our Data & Analytics team in New York, NY or Washington, DC. This is an exciting opportunity for a sharp, curious intelligence professional to do some of the most interesting data and insights work in the industry - helping translate social listening, reputation monitoring, and AI-powered analysis into communications strategy for some of the world's most influential organizations.

What You Will Be Doing:

Client Management
  • Supports and manages day-to-day client workstreams across analysis, monitoring, intelligence, and insights engagements, ensuring high-quality outputs and timely delivery.
  • Serves as a reliable client contact on assigned accounts, communicates clearly, anticipates needs, and escalates complex challenges to senior leadership with context and recommended solutions.
  • Follows Precision client management processes. Helps ensure the team is delivering high-quality work within scope and budget.

Collaboration & People Management
  • Works cross-functionally with strategic communications, creative, and paid media teams to ensure data and intelligence outputs are integrated into broader client campaigns.
  • Supports junior staff through day-to-day guidance, feedback, and task delegation; contributes to a collaborative, high-performance team culture.
  • Keeps internal teams informed of relevant developments on assigned accounts; participates actively in internal meetings and contributes to knowledge-sharing across the data practice.

Project & Time Management
  • Manages multiple workstreams simultaneously with strong attention to detail and follow-through. Proactively flags timeline risks, tracks deliverables, and keeps projects moving with limited oversight.

Strategy
  • Brings a strategic lens to intelligence and insights work - going beyond data delivery to offer thoughtful analysis and recommendations that drive client outcomes.
  • Stays current on trends in social listening, GEO, AI-driven discovery, and reputation management; brings new ideas and approaches to the team and helps elevate the quality of Precision's outputs.

Business Development
  • Supports pitches and new business presentations by contributing research, insights, and data-driven narratives; identifies opportunities to expand existing client relationships through new ideas and proactive thinking.

Data & Intelligence Specific
  • Contributes to social listening and digital intelligence workstreams - helping synthesize monitoring data into clear, compelling insights that inform client strategy and communications activations.
  • Supports the delivery of terrAIn, Precision's proprietary Generative Engine Optimization (GEO) offering, helping package and communicate GEO findings in ways that are accessible, strategic, and relevant to client priorities.
  • Executes reputation analysis and monitoring workflows, tracking client reputational landscapes in real time and flagging emerging issues with speed and precision.
  • Produces strategic insights reports and intelligence briefings that translate data into actionable recommendations, helping clients understand not just what is happening, but what to do about it.
  • Assists in managing primary research workstreams from fielding through analysis and reporting, ensuring data quality, timeline adherence, and outputs that tell a compelling and accurate story.


What We Are Looking For:
  • 6+ years of relevant experience in social listening, reputation monitoring, digital intelligence, communications analytics, market research, or related fields. Prior agency experience a strong plus.
  • Hands-on experience with social and digital listening platforms (e.g. Brandwatch, Meltwater, Sprinklr, or similar) and a demonstrated ability to turn data into strategic communications recommendations.
  • Familiarity with the evolving GEO landscape and curiosity about how AI-driven discovery environments affect client reputation and visibility.
  • Some experience managing or mentoring junior staff.
  • Ability to manage multiple clients and workstreams simultaneously.
  • Excellent written and verbal communication skills.
  • Meticulous attention to detail.
  • Creative, energetic, and possesses an entrepreneurial spirit.


What We Will Give You:
  • Competitive salaries
  • Annual bonus opportunity
  • Flexible hybrid remote/in office plan
  • Retirement plan with automatic 3% safe-harbor contribution from Precision
  • Healthcare coverage - medical, dental and vision with 90% of costs covered by Precision
  • Paid vacation and sick leave
  • Paid parental leave
  • Professional development stipend


Salary range for this role is $85,000 - $130,000.

We are currently working in a hybrid model and require staff to work in the office 50% of working days per month.

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