Salesforce

Principal Applied Scientist, Agentforce Operations

Salesforce$197K — $313K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's or PhD in Computer Science, Mathematics, or a quantitative field with an AI/ML focus
  • Experience developing and deploying machine learning models in production or research environments
  • Deep understanding of transformer architectures and retrieval mechanisms
  • Proven ability to design unique AI solutions and a history of peer-reviewed publications
  • Proficient in Python with experience in frameworks like PyTorch, JAX, or TensorFlow

Responsibilities

  • Design and implement novel deep learning models on large GPU clusters
  • Prototype architectures and algorithms for various types of enterprise data
  • Stay current with AI research and advise on internal AI strategies
  • Collaborate with engineering, product, and design teams for functional feature development
  • Lead experimental rigor and ensure high-quality system delivery

Benefits

  • Supportive work-life balance initiatives
  • Resources for personal and professional development
  • Access to cutting-edge AI technologies
  • Opportunities for significant impact in AI and business intelligence
  • Collaborative and diverse team environment
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

Join a collaborative, diverse team of researchers at Agentforce Operations. The Foundational Models Team develops the next generation of business intelligence and bridges the gap between cutting-edge research and customer value. Following our recent acquisition, we offer the agility of an early-stage startup backed by the global scale and trust of Salesforce.

What You'll Actually Be Doing

  • Design, implement, and train novel deep learning models on large-scale GPU clusters.
  • Prototype new architectures and algorithms for enterprise data, such as tabular, relational, and graph-structured data.
  • Stay current with AI research, apply relevant breakthroughs, and advise on internal AI strategy — wearing multiple hats as part of a startup-style team that values experimental rigor and shipping well-engineered systems.
  • Partner with engineering, product, and design teams to turn research into functional, production-ready features that create immediate, tangible customer value.


You're Our Person If...

  • You have a Master's or PhD in Computer Science, Mathematics, or a highly quantitative field with an AI/ML research focus
  • You possess experience developing, deploying, and evaluating machine learning models in production or top-tier research environments and have a deep understanding of transformer architectures and advanced retrieval mechanisms.
  • You enjoy designing novel, non-standard AI solutions by introducing core architectural changes or applying foundational mathematical disciplines such as stochastic modeling, graph theory, or optimization algorithms, and have a track record of peer-reviewed publications demonstrating this work.
  • You have production-grade Python skills, including experience with automatic differentiation frameworks like PyTorch, JAX, or TensorFlow, and experience training large-scale models across distributed GPU clusters using frameworks like DeepSpeed or TorchTitan.


Even Better If...

  • You have experience building production-grade ML pipelines using tools like Kubeflow, Airflow, or MLflow for tracking, versioning, and automated retraining.
  • You've built robust, distributed data pipelines for cleaning and analyzing massive datasets using tools like PySpark.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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